Dell OptiPlex Intel i5-2400 Quad Core i5 8GB RAM 240GB SSD + 500GB HDD WiFi Windows 10 Desktop PC Computer (Renewed)

Product arrived very clean and in completely working order, there was even a very decent WiFi dongle included which I am very grateful for.The computer is speedy with all tasks, and the boot time is amazing thanks to the SSD inside. Very easy to install a low profile graphics card inside, I installed a GT710 and it helps with light gaming.I’ll rank 4 stars for gaming, but not as-is, you need to install a low profile graphics card before attempting most games. For example the low profile version of these cards: GT710, GTX750, GTX1030, GTX1050 and many others, theres lots of videos on YouTube of people installing graphics cards in Optiplex PCs and other similar computers. “Budget builds official” and “low-spec gamer” have done videos like that which I’d advise watching for some info.The only small issue is that the CPU gets very high temperatures (up to 83C) when windows update is running (thermal paste issue maybe?) I’ll update this review if I find any other tasks that cause this issue.

Received the desktop well before the expected arrival date and tried to install it. After connecting the device, it powered on. However I was unable start the system. I got a blank black screen with a message at the top, " No boot device found" . I tried F2 and got into the BIOS and tried to change settings but system was unable to recognise the drive.So called amazon customer services. A very friendly and helpful advisor said he would send a message immediately to the seller to get in touch. In about half an hour received a call from the seller, who was very helpful. He talked me through certain options on the computer,while on the phone, but nothing worked. He apologised and promised to send a replacement the very next day itself and arrange for the old one to taken at the same time. As promised the replacement arrived at 8:00 am the next morning. Completed setup in a few minutes and now everything is working perfectly.I gave a 5 star rating because first of all, the product is excellent and secondly, received prompt help and support from both amazon and the seller.I was searching was a pc that was fast, had both SSD and hard drive and a 8gb RAM and after a lot of research, found this pc ,the only bargain at this price.Very satisfied with the purchase and would certainly recommend it and yes would recommend the seller as well.Hope this helps🙂

Decent price.

The machine is great. Fast starting and does everything I need it to do.The Refurb IT MCR (VAT) guys I spoke to were Exemplary at every stage of what proved to be something of a Saga.The First machine took an age to arrive via DHL (All the problems were caused by the Courier) who provided updates on their web site that were pure Fantasy.After a week of waiting, I spotted an update on their web site saying they had picked up package from the supplier, almost a week after saying they had already done so! After that I took a keen interest and monitored the situation closely.I was in no particular rush so I let it ride.On the advertised delivery date, Despite sitting less than 6 feet from my front door, with a four legged hairy and very loud door monitor in place, an update appeared on the DHL web site saying they had attempted delivery but nobody was home.!!!Oh really? I think not, God knows where they did try but it certainly wasn't here.The next available delivery slots were inconvenient so I opted to have it delivered to WH Smith in the next big town. This took almost another week to accomplish but the system worked and finally I had my new machine.The machine looked to be in great condition and worked out of the box, all seemed well.Despite being a relatively old model it was in pristine condition.I was slightly disappointed that as expected It had arrived with the 8Gb DDR3 RAM which is mentioned in the advert text (I checked), rather than the 16Gb DDR3 that are implied in the advert graphics.I have discovered the advertising generic and is provided by Amazon NOT the seller.Despite contacting Amazon about this issue I notice that the advert graphics have not been corrected several months later.Happily rather than the expected DVD drive there was actually a slimline DVD Writer fitted, handy should I need to burn a disc.However despite everything appearing to be working as it should in device manager nothing I tried could make any sound come from the Sound Card.The system just did not detect anything being plugged into any of the ports front or back. A quick check showed that it was an integrated card with no plugs to come loose. It was knackered.With a heavy heart I contacted the Seller expecting little joy.After a perfectly reasonable technical conversation asking, have you tried this and that? they offered to try to resolve the issue by remote access. I agreed.I called back at the agreed time and granted access to their engineer.He went through everything I expected him to do, he was also explaining what he was doing comprehensively on the phone at the same time and arrived at the same conclusion as I had. It was indeed a dud.What really impressed me is what happened next.Ok. We will send out a replacement machine to you, it will be with you tomorrow.I wasn't at all hopeful the time scale was very realistic or even feasible (it was 1.15 pm) but I agreed.I opted to have it delivered Via DPD this time. The replacement machine arrived the following afternoon complete with a return label for the defective machine.I had offered to have the original packed and ready to do a one for one swap, but they said they were quite happy for me to keep both machines for as long as I needed to clear all the personal data I had already transferred.The new machine worked and continues to work perfectly happily this time including the sound.I noticed It had obviously been installed from slightly different Windows 10 image with a different software set up. The instructions for the activation of windows were clear.It was my first experience of a SSD and I am amazed at the difference in speed. Windows is up and running in just a few seconds and so far not a single crash.I returned the defective machine a week or so later in the superb packaging it was supplied in.At every stage of the process I was treated as a valued customer, despite my order being at the much cheaper end of their range. Having spent the best part of 35 years in the IT world and having been a field service engineer for Dell and Fujitsu, I know that it would be very easy for them to have assumed I was just some old duffer who had plugged the leads into the wrong hole and talked down to me, but they didn't.I have visited many properties over the years where something similar to that was indeed the solution.I think that Refurb IT MCR (VAT) deserve public recognition for their handling of my problems.Should I need to purchase another machine for any reason in the future they will be my first port of call.I highly recommend them to anyone as a reliable company you can trust.I do.Thank You.

Came within a couple of days and I swapped it over with my old Vista machine (!!). Had to switch it on and off a couple of times then it went into action and started updating Windows. Old VGA monitor, keyboard and mouse work fine even though they are ancient. A brilliant solution for me at a fantastic price.