why did I get charged for shipping and handling when these items where eligible for free shipping ?

Thank you for contacting me. It depends on which seller you bought from.

Yes, it is made of stone resin.

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Description

✨ Capture the Magic of Frozen!

COLLECTIBLE CHARM - Perfect for Disney fans and collectors alike.
QUALITY YOU CAN TRUST - Enesco has been a leader in home decor for over 50 years.
BRING DISNEY MAGIC HOME - Transform your space with enchanting Frozen figurines.
ARTISTRY IN EVERY DETAIL - Hand-decorated for a unique touch that stands out.
PERFECT GIFT FOR ANY OCCASION - Delight loved ones with a piece of their favorite franchise.

The Enesco Frozen Figurines from Grand Jester Anna are meticulously hand-decorated collectibles that bring the beloved Disney franchise to life. With over 50 years of experience in creating cherished home decor, Enesco ensures that each piece is a unique treasure for fans and collectors alike.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.