magicJack Plus

This unit emits a very clear sounds. You can use a computer to use this magic jack or no computer at all. Just plug it in you modem and house phone. Great for over seas use. Can call US and Canada’s cell phone numbers from outside this country. Very helpful if you live outside The US and wants to call your family and friends back in US and Canada/.

It took longer than I expected to have Amazon deliver. Magic Jack Plus is better than the regular Magic Jack. Maybe because it goes in the router and not the computer but call sound is great. People couldn't tell I was not on my landline. I already had a MJ and this one would replace it. I tested it for nearly 2 weeks and it always had a dial tone and always rang when I called it anytime of the day or night. I was testing it before having my home land line phone ported over. Porting was easy, you go to your MJP account and give the number to be ported and it is checked to see if it can be ported...mine was an ATT number. Then you have to pay the $20 before they will start the port process. MJP said it would take up to 10 business days ..well mine was ported in one business day. They recommend you check with your carrier to make sure your account with previous carrier is cancelled. So I did. I had internet with ATT also so I got Charter cable before all this and I'm saving $40 a month and have at least 5 times the speed over ATT with home phone. It's been over a week since the phone porting but I'm satisfied I made the right choice. Note that for renewal you have to pay an extra $10 to keep your ported number. Hmm but now MJ has taken it upon itself to assume I will renew my old MJ by sending me an einvoice that I'm guessing they think they will charge my CC. I don't appreciate that as I did not renew the old MJ...why would I with the MJP. If they charge the CC I will have the charge removed as I did not authorize it. I guess that will be another story.UPDATE Sept. 2013I've had the Magic Jack Plus working for over a year now. It replaced my old ATT service. My MJ bill is now right around $40 for THE YEAR! This includes the $10 annual fee to have my old number ported.BEST thing I ever did.MJP runs off your router and just plug the out line into your phone jack (I would unplug the inline from outside first) and all jacks work. I updated the phones to a Panasonic TG-KX7621 system with 3 handsets. This system has bluetooth so cell phones will ring through it and with the contact lists from the cell phones passed over to the Panasonic system, you have personalized caller ID.Occasionally the MJP will drop a call but that is usually because a computer is up with too many windows open. Also, call time is usually limited to 90 minutes then the call is dropped and you just have to call the person again but I have seen the minutes last longer. It is because the MJP thinks the phone is off the hook.Overall this has been the best thing and my goal was to beat the phone company (ATT). I was sick and tired of paying all the extra taxes with ATT that was nearly half the bill and with the MJP I basically get the same thing and FREE LONG DISTANCE. It is truly a win and I can't say enough good things about the MJP.

This is my first Plus model and since I have used the old one with no problems, I decided to save money and signed up for the 5 yr plan. My device went dead in the 13th month. I had previous problems of losing the connection and was able to restore it by unplugging it from the router and plugging it in again, so I decided to buy an expensive Tripp-Lite strip extention cord with lots of surge protection. Within a month it died! I assumed it was not covered by any warranty, so bought a new device assuming that everything was registered under the phone number. It is not. Everything is registered under the device. Look out. I got a notice that I had to renew my custom phone# (has to be renewed every year or you lose it!) When I went online to renew it, I saw two different devices registered under the same phone#. The dead device showed the 5 yr subscription. The new device showed only one year (which is included in the basic purchase price). I was forced to call customer service. I thought it would be a routine thing to have them transfer the subscription to the new device. Sounds simple, but it wasn't. Impossible to get through to a live customer service rep - had to do a google search to find how to contact them via phone and then decided to follow the suggestions to use live chat instead. I was on the stupid chat line for 2 hours until I lost the connection and wasn't going to start all over. Until I proved to them that the device was actually DEAD, they were NOT going to honor my 5 yr pre-paid subscription. I had to plug it in to different USB ports, wait for a downloaded upgrade, try this, try that, before they finally admitted that it was defective and fortunately they will replace it even after the warranty. But I am being charged $11.75 for a new device to be mailed to me and afterwards I am supposed to mail the defunct device back to them. My credit card information on my online account was outdated and after 1/2 hour of trying to enter a new credit card to no availal, I lost the connection. At least they had already processed the order to send a new device. I was able to log back in and put in a different credit card. But they put me through torture. My advice: Don't sign up for their 5 year plan. Your device probably won't last that long and then they will treat you the same when you need to get it replaced. I use this phone for my business. Fortunately I can use the other device while waiting for the replacement or I would really be in a fix.