PetSafeSmart Feed - Electronic Pet Feeder for Cats & Dogs - 6L/24 Cup Capacity - Programmable Mealtimes - Alexa, Apple & Android Compatible - Backup Batteries Ensure Meal Delivery During Power Outage

We have only had this feeder for a few days but so far I am very happy with it (I will update this review if my decision ever changes). As several people have noted, this feeder does not support 5Ghz networks, only 2.4Ghz, so I had to setup my mesh network to only transmit in 2.4Ghz while I set this up, but everything went smooth after that.PROS:--Setup was simple.--The hopper can hold quite a bit of food, which is something I didn't even realize I would like about this. My old automatic pet feeder had a smaller hopper and could not fit the entire bag of dog food, so I always had 1/4th of a bag of dog food that I needed to store. Not with this one -- I can fit the entire bag in the hopper.--The app that you install on your smartphone is intuitive and easy to use. It uses cups as the measurement (1/8th, 1/4th, 3/8th, etc. all the way up to 4 cups) so it is easy to tell how much food your pet will be getting, unlike my old automatic feeder that just listed the servings as 1 portion, 2 portions, etc. (you had to manually measure it to figure out how much 1 portion was).--It is compatible with Alexa (but some minor tweaks needed -- see the CONS section below)CONS (all minor so far):-I didn't like the command you have to speak to use the Alexa skill. "Alexa, ask Smart Feed to feed a snack" just didn't feel natural to me. So, to offset this, I added a routine in the Alexa app so whenever I say "Alexa, feed my dog" or "Alexa, feed <dog's name>" she interprets that as "Alexa, ask Smart Feed to feed a snack". So now I can say what feels more natural to me, and Alexa understand this and passes the right command to the device. Works great and works from any Alexa device in my house (we have 8 echo devices)!-My pups don't understand that they each have their own dish. The main reason why I purchased this auto-feeder is due to the fact that it supports a splitter and two bowls. I set this up so my dogs wouldn't have to share a bowl anymore, but they still eat from the same bowl together (see the picture). Maybe this is what they prefer or maybe it will just take time to teach them... we'll see.Overall, really pleased with this purchase so far and would recommend this to others.

The media could not be loaded. Petsafe is a great brand. I have now had this feeder for 5 years, and I still LOVE IT! It’s never had one problem, and it looks and works the same as it did when I first got it. My cats also love it big time! As soon as they hear the smallest noise, they go running for it. They’ve used an automatic feeder for 16 years, but the brand they had before went out of business.I also bought a food splitter that you can get for it, which will make it go into 2 separate bowls (with a panel in between so they can’t see each other), and it’s been wonderful too. Unfortunately, my dog just passed away, so they have 2 different feeders in 2 separate locations now.If for some reason something happens to the one I have now (which I’m highly doubting), I’d buy another one in a heartbeat. It’s made my life so much easier as a disabled person. Highly recommend!!

We have 4 of these units one for each cat. The pros are they are convenient and reliable. We use back up batteries in case the power should fail and have not have any issues with it. We have had to do an occasional reset once in a while which is pretty easy. My biggest complaint is for some reason each feeder does not go off at exactly the same time and there is about a 1-2 min lag between feeders. So my youngest cat hears the first one go off and runs to eat the food that is not his. He is halfway done eating that food when his bowl goes off and then runs to eat that one. This is an issue trying to keep them separated while waiting for their food to dispense. The app only allows feeding in 15 min intervals so we are unable to program them by the minute to try to offset this problem. I think they should change the app to allow feeding at a specific time. We bought a device from a 3rd party seller that fits perfectly on the front where the food dispenses to shoot it directly into the bowl. If you are feeding a smaller pet this is much better otherwise the kibble was all over the place. The bowl included was too large for a cat so with the extra attachment this is much better. We have not had any problems with our cats trying to knock them over. When filled they are quite sturdy. Also, when we are traveling we use a blink camera by Ring set up next to the bowl so we can double check they went off.

Worked great for about 90 days. Today, I woke up to the feeder's software locked up. It did not dispense the scheduled morning meal, and the manual feed button would not function. The app showed the unit as offline, but did not notify me in any way that there was a problem. Luckily this happened while we were home, not away on vacation.Unplugging, removing the batteries, and reconnecting power reset the unit and it's back to normal, for now. But this is unacceptable: I now can't trust it to feed the babies when we're away, or even let us know if there's a problem so we can send for help. Money down the drain.