DYMO Label Printer | Label Writer 450 Twin Turbo Direct Thermal Printer Fast Printing Great for Labeling Filing Shipping Mailing Barcodes and More Home & Office Organization

Cant really take points off for how someone else ships a product. The first printer that was delievered still had the test prints on both printers but the left printer was dead and flashing. I am assuming this was shipping damage.The replacement printer works exactly as one would expect. Good little printers.

I was impressed from when I received it shortly after my purchase on May 6, 2014 and then sitting there between uses it failed to run the next time I needed it a year to the day after the purchase. What timing! It wouldn't print, and it wouldn't advance labels even at the buttons on the machine which will still glowing (staring at me with a "so there"). My PC incidentally (maybe related) also reported an unknown USB device. The last time I had used it, it had worked fine, so no calamity, no jam, no smoke or noise, it just quit. These have a TWO YEAR WARRANTY!I called Dymo service 877-724-8324 and was quickly helped by technical support. All I needed to do was remove both labels, then remove the power and leave it removed until the lamps out front quit glowing (maybe 20-30 seconds). I then reinserted the power and those lights came on and flashed. I was instructed to reinsert the labels first left, then right, and as I did the motors grabbed the labels and finished feeding them until the electric end of label eye detected what it needed. At that point I could now manually feed labels. So I launched the software and printed a label, it worked fine. Technical support actually had one other trick (I didn't find out what it was because I didn't need it). Effectively what I had been walked through was a reset (reboot) of the instructions on the firmware of the Dymo Twin; I'll be able to help myself if this happened again.I don't know for certain, but I think Dymo's next trick would have been a delete-reinstall of the drivers in my PC to refresh that USB device and I had actually done that as a self-help attempt before calling them. If your machine just takes a coffee break like mine did, just do the sequence in the paragraph above; that may be all you need. If that doesn't do it for you then call Dymo before messing around they may save you some time.If that hadn't worked for me they would have given me a way to get the printer back to them and they would have repaired it or sent a replacement. Great service, and I don't mind the reboot, so far it's only needed one reboot in a year so Dymo is way ahead of Microsoft.

I own a small business. I have used DYMO printers for well more than a decade. They save a lot of time. I really like these printers. A couple of years ago I upgraded to the Twin Turbo even with my two single machine were still working well. It's an even greater time saver and it ran flawlessly.Then came V8 of the software. I “upgraded” about a year ago, maybe more. Since upgrading the program simply lost ALL of my labels. Just gone. Not even the label types show up. It's happened three times.CS Experience #1: The idiot on the phone basically said nothing can be done. Uninstall. Reinstall. Start over. CS Experience #2: This guy knew the software. There was a Windows 7 patch. He walked me through it. I could not recover my labels, he said, but the improved program worked. All was good until it wasn’t. This support visit took well over an hour. CS Experience #3: ALL of my labels disappeared for a third time. (Please believe that my system was running smoothly every time.) This Tech left the program alone, but she showed me how to find the database that stores my stuff. I can recover my labels one at a time. There is no way to recover multiples. If I hit "save as" the labels are easy to find. If I just hit "save” the program uses its own form of gibberish to name the label. Then finding a label is not worth the time.The printers have become virtually useless on some days. They have cost me more time than I can express. These days are spent fighting bugs myself; waiting 45 minutes or more on a CS telephone support line until a person answers, every time; and finally getting to speak with a tech person. Beware, quality varies a lot.Which brings me to today. The program will not launch. It sits open in my quick launch-bar. The Task Manager shows it as an open app. But the window will not open. I am so disgusted that I cannot call the CS line again. My first several sentences would be inappropriate. I will send them a copy of this review.Maybe this software runs perfectly on W10, but 1/3rd of us still use W7. DYMO forgot that when their crackerjack engineers wrote V10.UPDATE JULY 20, 2019: FOR THE FOURTH TIME IN AS MANY YEARS THIS SOFTWARE HAS DELETED MY ENTIRE STORE OF SAVED LABELS. EACH TIME HUNDREDS OF LABELS WERE DELETED. THERE IS NO WAY TO BACK UP YOUR DATA. LABELS CANNOT BE RESTORED EXCEPT INDIVIDUALLY FROM EXPLORE. SINCE THE SOFTWARE USES CRYPTIC LABEL NAMES, THERE IS NO WAY TO IDENTIFY THOSE EASILY THAT YOU WANT TO RESTORE. THIS HAS GONE ON FOR SEVERAL YEARS. DYMO CLEARLY HAS NO INTENT TO FIX THIS DAMAGING BUG. GREAT PRINTERS. HUGELY DAMAGING SOFTWARE.April 2023 update: I finally trashed my turbo 450 add my 450 jewel Dymo printers. They were in the closet for a very long time because the software didn't work on Windows 7 or Windows 10. In addition, the repetitive deletion of my stored labels with just an acceptable. I upgraded to a windows 11 machine recently and I decided to try my turbo 450. This version screws up the print settings embedded in Windows 11. I've had enough of these things. Both finally hit the trash bin

This printer is a lifesaver for my small business, just love it.. I keep one roll for shipping labels and another for barcodes, and it prints super fast and clear. No more swapping rolls! Easy to set up and very reliable. Worth every penny.

Great tool for labeling