DXRACER Classic Series OH/CE120/NR Office Gaming Chair

First, let me admit, I don't like assembling furniture.The chair itself, once assembled, is great. I struggled with getting the back rest attached to the support brackets. It seemed like the brackets were too close together and one of them would not move to the recline position as it was supposed to for the assembly step. I literally had to set the cushion base on the floor and sit on it in order to get both brackets to recline for the assembly.The backrest is supposed to fit between these two brackets. It took me almost an hour to do that part - because they were so close together, and you cannot see the holes that the screws are supposed to go into. It would have been a LOT easier with someone helping! I had the thing down in the floor wrestling it into place. At one point I was so frustrated I had to just put it aside and come back to it the next day.Once I finally got that part done the rest of it went mostly smooth.Beware that the big control mechanism part that attaches to the underside of the seat MUST go on facing a certain way - with the knob control facing the front of the seat.I had the entire chair assembled and tried it out. For some reason it would not rock back and forth at all, and it felt like it would tip over if you leaned back too far. Come to find out I had this part on backwards. So, it was disassemble it, turn it and re-assemble it. Once that was on right it was great.There are two trim pieces that are suppose to snap on the sides of the backrest to cover the attachment brackets. They do not fit. They are too long and I believe they must be the wrong ones for this chair. I have not had time to contact the manufacturer to try and get the right size. I was so exasperated once I finally got it all put together right that I haven't wanted to fool with it anymore right now.With all that said, let me add that the chair sits wonderfully. It is great for a tall guy like myself. I am nearly 6'4" and about 230 pounds. This chair fits my back and has great support!If you enjoy building things - go for it!If you have someone to help you - go for it!IT's a good chair - once it is built..

5/12/16 UPDATE:New parts delivered today. I can't thank Newedge enough for being such a solid seller here. They wasted no time and have me no issues to quickly address my problem. They sent me a new recliner mechanism and piston via DxRacer.The repair process was sadly not as straight forward and as easy as I had hoped. It took a great deal of effort with a rubber mallet to work the caster base off the piston rod. That 1 month of use really wedged that thing into the base like you would not believe. I used WD40 along both the base hole and the top of the piston and let it soak down the cracks then slowly used the rubber mallet on each rung of the base and rotated it around (like tap tap tap, turn 1, tap tap tap, turn 1, etc etc) I saw a video on the new done like this to remove the base, but it was hardly this easy for me. It took me over and hour of aggressively bang at the base to finally work it off. Thankfully no damage caused during the process (rubber mallet is the right tool for this job).If you are just reading all this and have yet to build your chair I highly recommend you spray WD40 into both slots the piston fits in before you assemble your chair, it will make future piston maintenance (if any) 100 times easier.I can tell already the tensioner already is strong and better working then the last one was when it was brand new. The last issue developed after about one month of time. I will keep my eye on the situation over the next month or so to see how these new parts work out. Hopefully, this solves my problem for good.Despite this being such a big ordeal already I still do not have regrets about this purchase yet. I can see and feel the quality of the chair. I am just hoping this was an isolated issue. At this point though it is an unknown if this will be a recurring faulty part issue since it took 1 month for this to develop last time around.Thanks again Newedge for all your help and assistance in this matter. You have great customer service!5/4/16 UPDATE:I have owned this chair for less than 1 month now and an issue has arisen.The chair has developed a weird cracking/clicking noise when I lean all the way backward or forward with the rocking chair mode unlocked. Even when locked I hear this noise if I lean forward in the chair.This chair is rated for 300lbs and I am 265lbs and this has not even been a month. I think something is faulty with the "Multi-functional Mechanism" since this is the source of the cracking/clicking noise.I am in the process of contacting the re-seller now to see what can be done. I am not sure if I got a defective unit or if this fault is conducive of the DxRacer chairs in general. I will update this review once I find out more. I felt I had to let other buyers be aware of this potential issue though. I just hope I did not just buy a 400 dollar lemon though!~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~I was seriously on the fence about buying a DXRacer for quite a long time. I knew they gave a ton of these out to youtubers and Twitch streamers for free to get their name known. For that reason I did not trust any of those peoples opinions (after all why would they complain about a free 400 buck chair). I instead tried hard to find reviews from legit buyers. Once I realized that these chairs are above Office Depot/Staples quality I started to realized that these may be worth the extra cost over and above to the easier to get store bought chairs. For more than 20+ years I have been buying 100-300 buck Staples/Office Depot quality kinda chairs and since I put in more than 12 hours a day in them they last 1-2 years before they get faulty and squeaky and wiggle or just flat out break. This always leads to new found back problems that force me to buy yet another chair.I am hoping with this chair I can break that cycle at least for a while longer!The first things you notice are the weight and metal frame of this chair. It looks a ton better than any crap you get at an office store (even their top 300 buck models are a joke compared to the construction quality of this thing). The upholstery material and sewing quality is literally automotive level. This things just looks and feels like it will have NO problem lasting for years.The biggest immediate concern I had was the density (hardness) of the foam used for the seat and back. When you sit on this thing is feels like you are sitting on a brick. I immediately hated it to be honest. However, I decided to break it in a bit for a week and see how it goes. Almost within 1 hour I started to forget the discomfort, because there was no discomfort. Yes it is hard, but the foam does give a little bit the longer you sit in it. It gives just enough to be comfortable, but not so much that it sags ever. While I cant speak about long term yet, I feel like this will lead me to better posture and less back aches.Overall, I love this thing. Without a doubt it is the best chair I have owned ever. Considering the price is about 100 bucks more than office stores best models... It is not too outlandish on the price considering it seems several steps higher quality than even the office stores best. If you are the type of person who needs or wants a "Lay-Z-Boy" level of softness this is not the chair for you at all. If you work long hours and do not want to get a bad back or a quickly worn out chair, this may be you chair of choice.

Let me just state for the record that I have issues with the comfort of this chair. It's quite comfortable (for me, 5'8", 220lbs) and I have no issues on that score. However the seat cushion is now coming apart at the seams, which is specifically not covered in their warranty and referred to as 'normal wear and tear'. I purchased this chair in March of 2017, which makes it less than 2 years old. I do not jump in the seat, I do not wear rough clothing in the seat, I do not treat the seat badly. And it's coming apart. For 400.00 I would expect much better. I would NOT recommend this chair because the workmanship is awful. Reading through the other reviews I appear to have gotten lucky on the frame, but the seat cushion coming apart in less than 5 years of use (less than 2 years really) is revolting. Would NOT buy again.

Every single damn time I sit down on this thing and roll forward. The sharp plastic edges absolutely destroy my ankles to the point of permanent nerve damage. It's a good chair, but whoever thought it was a good idea to have sharp plastic edges over the wheels needs to be sent to a gulag.

Sure, they use real steel and nice looking fake leather. But that's it. The chair, as in an actual chair, is pretty terrible. Seat is hard as a rock, had to buy a seat cushion. Rocking in the chair creaks so badly, I ended up throwing it away. Good bye $400... In my opinion, you can find similarly priced chairs from Steelcase, or something similar, that you will love. My suggestion is to stay far away from this brand.