Can you point the camera facing directly down on a subject?

You can angle a camera straight down if you use a tripod head with a ball-mount in the jib-arm's ball-mount support socket. I did this very successfully using the tripod head from the Cayer BV30L 72 inch- Professional Heavy Duty Aluminum Twin Tube Tripod–– https://www.amazon.com/gp/product/B0784CWMP4/ref=ppx_yo_dt_b_asin_title_o08_s01?ie=UTF8&psc=1 Very easy screw-on and screw-off from the tripod for mounting on the job arm. Worked great for me! Excellent combo at an unbeatable price. The Cayer tripod made for a super secondary tripod to go with my super heavy duty tripod I used on film set.

Can you tilt the camera mounting plate independently?

No. The plate slides into the mount and adjusts relative to the up an down motion of the jib arm, keeping the camera level. If you need to tilt or pan the camera, you need a video head with a 78mm ball mount. I use the ball mount head from my Cayer tripod. I also use the same head, without the ball mount, on my Imorden camera slider.

The mounting plate gets stuck and doesn’t move to stabilize with motion. Is my piece defective or did I do something wrong?

The mounting plate has limited slide for minor adjustments and then can be locked down when desired position is achieved. If you need more flexibility for the camera you need to use a tripod head with a ball-mount in the jib arm's ball-mount socket. I recommend the Cayer here: https://www.amazon.com/gp/product/B0784CWMP4/ref=ppx_yo_dt_b_asin_title_o08_s01?ie=UTF8&psc=1

How do you lock it in position so it is stationary? I struggled to do that the last time I bought and used it. There seems to be no adjustment for it

You lock it in position by tightening all the thumb screws where it moves. I never had any trouble with mine. If your camera is too heavy for the counter weight you might have trouble. Add more counterweight with small sandbags or whatever will work. I had a very heavy camera+monitor+audio setup of some 25lbs and I modified the arm with a clamp that could hold an additional 20lbs or more to keep balance.

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