Nixplay Smart Digital Picture Frame I 15 inch I Black I WiFi I Shared Family Playlists I Mobile App, Email I Preload Content for a Gifted Frame

I bought this for my wife as a birthday present: more than we typically spend on each other, but I knew she would love it. And does she ever. Our old digital picture frame hasn't been updated for years and is far too small for mass vieing. I bought this so that we could easily add pictures through wifi.Quick review: love it. Worth it. Buy it.Slightly longer review:Positives- Great image quality, features, and functionality. The frame itself looks nice as well. It sits on a shelf with a bunch of other picture frames and looks right at home among them. I love the movies and the audio with them (though you can mute the sound when neccesary). Adding images couldn't be easier. Movies...well...more about that in a moment. The allowed online image space (without subscription) is quite good and should be enough for most people. Love it.Negatives- Just a couple here. The biggest in my opinion is the difficulty with adding videos. I have many old videos that I wanted to add from my computer (I really don't use my phone as a camera very often. I'm a professional photographer and even for around-the-house-family-time-images I generally grab my DLSR). The pictures I can just drag onto the web based image add feature. The videos won't. Those I had to upload to my phone/tablet to add them. Not the biggest thing in the world, but I had many videos I wanted to add. A bit of a pain. But certainly better than our old frame. My only other negative is the speakers: they are decent but certainly not great. It tends to be a bit tinny sounding and lacking depth. But it's not to the point that I feel it deserves to downgrade the overall rating of the frame.End result: love it. My wife and I often stand and just watch the images and movies for long stretches of time. Great way to display thousands of images (and this coming from a guy who loves his "wall of images" filled with children). While I will always print out our family images (at least until they have an affordable 11 x 14 digital picture frame) I will always want this picture frame on display as well.

I’ve been a loyal Nixplay customer for over 8 years. In that time, I’ve purchased 10+ frames for my family, including one for my mom—who lives far away—so she could see photos of her grandkids. But after this latest experience, I’m done.The frame I bought this past holiday season arrived late and defective, which meant my mom missed her Christmas gift entirely. It then took weeks of painfully slow customer service to get a replacement. By the time it finally arrived, the moment had passed.I’ve never been a big fan of Nixplay’s clunky UI and clumsy software, but I put up with it because it was more or less functional—until now.To make matters worse, just three weeks after receiving the replacement, Nixplay quietly changed their business model to a paid annual subscription. Now, after nearly a decade of support and purchases, I’m being asked to pay yearly just to use core features that used to be included.This company has gone downhill. Between the defective product, delayed shipping, unresponsive support, mediocre software, and a shady pricing change, I can’t recommend Nixplay to anyone anymore. Longtime customers deserve better.

I had a digital Nix frame for quite a few years and liked it very much except the process of adding new pictures was a total pain. I had stacks of photos to put in that just sat there for months on end! We did some research and decided to upgrade to the Smart Frame. I started adding photos last night and finished this morning. I also added from my phone. I put in over 3200 pictures so far and it was so easy! I did a live chat with a super friendly lady when I came across a couple of issues where I was stumped. She was very helpful and got my questions answered promptly. One small issue I had (that I didn't ask about) was that a couple of the photos came through sideways. I couldn't figure out how to turn them, so I just deleted those. It was probably only about 12 out of 3200 so no big deal. So far I am totally thrilled with the upgrade and would recommend this frame to everyone. I would like to also add that before my mom passed away, she was in a nursing home. We bought her a Nix frame (the original kind) and it truly became one of her most prized possessions! She had her frame for about four years and we had a few (small) issues with it over the years. Whenever I contacted Nix, they were over the top helpful and solved our issues quickly and completely each time. Customer service is top notch!

I have had 4 digital frames over the years. Each one had it's challenges. Biggest challenge on all of these was adding and deleting pictures. With that said, I would just live with the original pictures loaded. Two weeks ago, my Kodak framed died. I started researching. I ordered a few others and returned them. Finally decided to spend the extra money and try Nixplay. Setup was done in 30 minutes which included loading all my pictures from my phone. Quality is fantastic. My 88 year old mother is by herself during COVID19. I dropped off the loaded frame in front of her door. She plugged it in and all worked beautifully! She loves it so much! I ordered the largest frame for me. This setup was about 10 minutes. Easy to delete and add from my phone. Sharing pictures all the time with my mom. I'm going to purchase a 3rd one for my sister. I love being able to walk into my kitchen and see all the wonderful pictures from my phone. I highly suggest this frame. Worth every dime!