Color:Silver Q & A for AboutTime SmartWatch.Q:The Blood pressure data and heart data is different from medical devices.A:Blood pressure data is in variation, there is a difference in detecting continuous twice with the same blood pressure meter on the same person. Detection way and environment factor affect the blood pressure data, such as nervous, excited, stressful etc. Generally speaking, electronic device use sensor to detect human body’s activity, some tolerance is normal during the detection. The data is for reference only, users could use the professional device to check data.Q:Why is steps data on AboutTime SmartWatch less than that on the mobile phone?A:Different algorithm by AboutTime SmartWatch and mobile phone.Q:How to reset the password?A: On wristband, switch to sleep page, push and hold for 6 seconds, with vibration to reset the original password”0000”.Q:Sleeping time on AboutTime SmartWatch is different from the normal sleeping time.A:Please wear the AboutTime SmartWatch properly on the wrist instead of placing aside or outside of coat, improper wearing causes the mistake. By the way, the sensor in AboutTime SmartWatch detects people’s activity, if wake up and stay at bed without obvious movement, still count time in sleeping time.Q:Can’t charge power.A:Please connect device and charger properly. The charging metal point possibly gets dirt or oxidized along using time, cause the contact point is not well, it’s suggested to clean and charge. If don’t use the device for a long time, the needs charging longer. Device with liquid in causes charging issue. Please don’t use the unqualified power adaptor, charger or power adaptor for the tablet to charge wristband, over-loaded input-current possibly burn out the wristband’s main board.*** When the first time using the watch, please connect the Bluetooth via the app instead of the auto connection. ***
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