T**D
Best customer service ever!!!
I started in customer service over 25 yrs ago and rarely see the outstanding type of customer service we received from Dan with this order. I ordered these early for a birthday gift so they set wrapped in the box they were shipped in for a few weeks. Once opened they appeared to be exactly what we were wanting. We took a few weeks to get around to putting them up but as soon as we did we loved them. However after just a couple of days of using them for a few hours a day they stopped working. I reached out to Dan and he very quickly got back to me. We discussed and concluded together that it was likely the wiring and not the actual lights so Dan offered to send another single strand so we could use the plug/wiring from it and we could just keep the extra lights. They arrived in just a few days but however they didn’t fix the problem. I again reached out to Dan and this time he insisted on just sending us a whole new double strand set. He expressed several times that he was committed to making this right by us and he certainly did! The other new set arrived shortly and we hung them right away. They have been working greatly since then. We are not only happy with our purchase but because of his commitment to his customers we will be ordering from Dan again! Thank you so much for your commitment to your customers!
A**R
BEST seller on Amazon! Very attentive and really cares about their customers.
The media could not be loaded. This seller is awesome! Light have so many features and different options.
Trustpilot
3 weeks ago
1 month ago