KRAUS Kitchen Soap and Lotion Dispenser in Chrome, KSD-41CH

My first 'built in' soap dispenser was a much cheaper one. I didn't think it made any difference, really, but I was wrong.The cheaper version was plastic and while you really couldn't tell by looking at it, when I compare this Kraus to the cheaper version, I very much can tell the difference in quality and in looks.The cheaper version sometimes shot soap across the sink instead of delivering the soap in a normal regular 'stream' - with the other version sometimes soap would end up on my shirt, while this Krause has a tighter pump to it so I feel the pressure as I press down, and then the soap comes out more controlled.The Kraus pump, as I mentioned above, has a tighter feel to it while the cheaper version I sometimes had to pump a few times as it had a more loose feel or pump.The cheaper version did last 3 years before it quit working, but I am hoping this Kraus will last for years and I expect it to with normal every day use.The Kraus looks so much better than the cheaper version - it's understated - the design also goes well with my simple matte black faucet (wish I'd bought a Kraus faucet now that I know how well made this soap dispenser is!). It has a smaller profile than the cheaper version so it's not taking up much space but also just looks more streamlined.The slim spout looks as if soap will shoot straight out but it doesn't.This Kraus has metal parts versus the cheaper version was all plastic. This Kraus dispenser is heavy and sturdy.The only negative is the bottle where the soap goes is smaller than the cheaper version I had so I'll have to refill it often. But it can be refilled from the top. The bottle did have a washer so that's another nice touch.Be sure to put the washer that comes with the dispenser under the sink - at least that's where I put mine since having it on the countertop pushes the dispenser too high--I don't know if this came with instructions - I need to go check the box again, but it's super easy to install without instructions.Comes securely packaged in the brand's box and not in a plastic bag.I am happy with my order.

A very nice, high end appearance and solid weight/operation that goes great with our brushed nickel fixtures from other brands, and costs significantly less.We’ve been using this for 6 years at least a dozen times a day as our kitchen hand soap dispenser. In that time we’ve seen zero deterioration of the finish, rust or clogging.Soap capacity is fine, requiring filling roughly every 3 weeks with that amount of use. While you can do it from above, it’s hard to see how full it’s gotten and easy to overfill if you rush. Go slow and give thick soaps a chance to settle is our advice. And maybe shine a flashlight in there.Only issue was at one point we noticed the pump had gotten bouncy, sat higher than normal and frequently required us to reattach the metal nut that holds the compressed spring in place (very challenging). After taking a closer look at the manual, realized that the white plastic nut that holds the metal nut/spring compressed and in place had gone missing. Called Kraus hoping to just buy a replacement plastic nut. Instead, after seeing a photo and our Amazon receipt, they sent us a brand new entire fixture—despite being 5y out of the official warranty. Wow. Just earned a customer for life.

The media could not be loaded. Pump works well, size is adequate, built very well and dispenses properly. If you already have a hole for the dispenser the install is easy as it comes. Just screw them together from top to bottom

I was worried about this product but it has a large container so no constant need to refill. And you can refill it from top, which adds to convenience. Easy to clean so far and stays shiny.

For my new counters and dispensing of soap it works perfectly fine. Just wished it had a longer tube and the ability to connect to a larger container where you don’t have to refill as much. The clear plastic container is small and hard to reach behind an under-mount sink to refill. Otherwise, it looks nice and after a month of actual use, it still functions well.

Compliments my Kraus black faucet. Well made!

Why did you pick this product vs others?:It matches the faucet!

We were so pleased with the Kraus soap dispenser that we purchased and installed at our second home that we bought another for our primary residence. Although this new dispenser has many of the positives listed below, it has some significant negatives that were not present with the first dispenser. The dispenser continues to drip soap after the initial “push” and the dispenser head swivels far too easily rather than staying in a steady position. As a result of these two problems, we are constantly wiping up soap drippings on the counter surrounding the dispenser. So different experiences with two identical dispensers, the first terrific and the second deficient. Too small a sample to know which is more representative of the product.Quality product that is easy to install in a few minutes and works perfectly. We replaced a delta soap dispenser that was hard to press. The Kraus soap dispenser is smooth in operation and appears to be solidly made. Only negative, and it is a minor one at that, is that the dispenser head swivels too easily requiring that you reposition it over the sink each time it is used.