by BergHOFF - 12.25" Chinese Covered Wok | Ceramic and Titanium Cooking Surface | Durable, Lightweight Construction | Detachable Handle for Oven Use | Designed in Europe. Made for America

We purchased this after buying a Deluxe set of Eurocast at our state fair. We are very impressed with how evenly the pans cook, how well they heat, how easy they are to clean, and how light they are. Like the rest of our Eurocast pans, this wok is great . I highly recommend it.

This is my second time owning the exact wok. The first I bought it from Sam's Club and it lasted a few years before it became "sticky".It's not a cheap product. So the fact that I bought it again was a good indication on how much I liked it. Unfortunately this time it broke down fast. I have only used it for 2 or 3 months before it became one of the most sticky wok I have ever used.What's worse is their customer service. On its website, it says they will respond to any issues within 48 hours - in reality, it took them almost a month before I got a response.What's even more frustrating is that when they responded, they basically told me that the manufacture warranty is not valid because I mis used it. How can you possibly know? Plus this is the second time I have owned the same wok. I don't want to lie, but it is a little insulting.I dont want to discourage your from buying because it is a good wok as long as it's still working. Do know the risk.

This is the best cook wear that you can buy, the price may turm some people off, but you will get cookware that will last forever.

Cuts cooking time

Very nice qok

My wife got this pan as a gift. Apparently, a manufacturing defect that over tightened the handle screws caused the handle to crack. I have followed the instructions from customer service twice with pictures that you see and have not gotten so much as an acknowledgement of the receipt of same although the email registered as sent.

Pros: Because it's cast, it is as non stick on the outside as it is on the inside, making cleaning the entire pot, inside and out, easy. They should make that a selling point.Cons: I got this at Sam's Club from one of those Kiosk Sales booths and let the sales rep up sell me on the larger Wok. The one I was looking at was the smaller model with a removable handle. This model, with the cast grips, is very hard to cook with. The grips get as hot as the rest of the Wok. You will need to keep oven mitts on while you cook. I am disappointed that I let the sales rep up sell me.If I had gotten the smaller pan, I suspect I would have been more pleased with my purchase.

Don't waste your money I bought a full set of these from a sales show they bold face lied to me there is no returns they said full life time warranty could pass to the next owner said it's dishwasher safe return for any reason, scratch resistant. All a lie they are falling apart after 2 years, not dish washer safe at all. I called the co. they gave me 50% off next purchase. Don't waste your money plenty of better quality and pricing out there!