ARRISSurfboard® SB6183 Cable Modem, White

just upset stupid internet provider service, modem really good

I purchased this modem in 2018 and here we are in 2024, it is finally starting to see some diminished performance. Overall it is still functioning but with noticeable degradation in download speed with some minor connection issues here and there. I work from home so will replace as I can't afford any connectivity issues.Prior to this I have not had any issues with the modem. It has performed well with speeds consistent with those purchased from my provider Spectrum. The original install was simple and I've never needed technical support as the modem has never had issues.I have a great Wifi router, and I would recommend this modem for anyone who is looking for a modem-only setup for direct connect or to pair with Wifi at 400GB speeds or lower. The price was great and longevity/performance exceeded my expectations for the price point.

leave it ALONE more TROUBLE than its worth problem seller 1/10

Everything is fine with a product. Looks nice, i chose white color.That is all i can tell. I did not use it, due to service provider refuse adding it to their network. Reason? No idea. Even though i checked specs with them before purchasing it, they declined this specific model.

I was tired of renting my modems from the cable companies. So based on previous experience I decided to purchase this modem. I have previously worked for a major cable company in their high speed data division. Essentially going to customers and troubleshooting their internet connection problems (not the telephone tech support but a real person who could root cause a connection issue and resolve it for you). So I figure I know a little something about cable modems. Arris used to be a company with somewhat mediocre modems. Along with the Thomson RCA brand. There's been a lot of merging and aquisitions with the modems and Motorola used to make the best modems with the "shark fin series". Well peeps this is essentially a Motorola modem and delivers the performance that I expected for one of their modems. I have had zero issues since installing this modem. Installation was simple with the usual connections and a quick call to the cable company with the MAC address, Two minutes later surfing away like a champ. We use Ooma for our telephone service along with 3 Roku's on the go and two Android Media boxes and this keeps up with the stream seamlessly. Of course being Docsis compliant you can always go and remove the bandwidth cap if you want to (don't condone this but it's possible) to increase your bandwidth if you wanted to by running a script. In a couple of months this modem will have paid for itself comparing to rental costs from the cable company. 100% reliable, emits a good consistent upstream signal which is what is needed to make your internet happy. The cable company sends you a downstream signal which is your incoming data. The cable company is responsible for the signal strength heading your way. Your modem does have some tolerance in terms of how low the signal can go before connection fails but largely if it gets that low then the cable company should be fixing it for you anyway. The upstream is where it really counts and think of it like this, your modem transmits a signal to the cable company (they refer to it as upstream or return). The cable company and their servers are most likely miles away from where you live and your little modem sends out this little signal and between you and your cable company location it passes through a series of amplifiers that increase your signal strength in order to reach the hubs. As long as you have the signal strength to make it to them you're good to go. This modem never saw any fluctuation in the db readings on the upstream so I know that if there is an upstream issue then it is most likely owned by CC and not my modem. I have seen sporadic readings on other modems but nothing yet with this unassuming little box. The lights can be a little bright so if they bother you that much just put some tape over them. I bought this modem for it's performance not its aesthetics, I don't care what lights are on as long as I have a signal and everybody is doing what they want on the internet be it streaming, news or whatever.Good value a great buy and stellar performance.