I've never had this problem. I can't get it open. I know it's something simple. What ?

I had the same problem, then I discovered that after you push down and turn the cap it will look like it is crooked, with one side of the cap up and the other side still down. I took a pair of wire pliers and gently lifted up on the side of the cap that was up, and the cap popped off. It took me at least five minutes to figure this out. Hope this helps.

How often can this product be used?

MICROBE-LIFT ALGAWAY 5.4 is a plant-safe and fish-safe algaecide. It will effectively eliminate all varieties of algae including string / hair algae and unicellular algae that creates green water conditions. ALGAWAY 5.4 can be used every 3 days until the algae is eliminated. Be sure to have plenty of aeration as removing the algae can also be removing a major source of oxygen within the water.

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