When will the next harvest of this be? The last batches I've got are pretty brown and not great.

I’m only a customer but my last few purchases were mostly brown as well. I really hope it gets better. I May need to switch providers.

Does this cut have a softer leaf texture, or is it still firm & crunchy like 1st cut timothy? My rabbit won’t eat the latter.

It's greener and not as stemy. I would say it is softer too.

I got a box of 2rd cut. Why are there so many brown leaves? Are those frosted?

I received my box of Timothy 2 cut hay today and it was a very disappointing the box was damp and the hay was mushy an a lot of brown hay don't look rt at all I would like a refund its not useable for my bunny

Desertcart Logo

Deliver to Philippines

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.