Jaybird JayBird BBX1MB BlueBuds X Sport Bluetooth Headphones - Black (Discontinued by Manufacturer)

Let me start by saying I loved these headphones. I'd tell everyone I knew that these were the best bluetooth headphones under 200 bucks. Until they stopped working. I reached out to Jaybird and was told I could get a replacement. Great! Except I was sent another message by a different rep saying nothing could be done for me. Turns out lifetime warranty is only for the lifetime of the battery, which is two years. Two years to the day my left earbud stopped working and there was nothing Jaybird could do for me. Each response from customer service took days to arrive and despite the first rep telling me I could get a replacement I was sternly told that my device was out of warranty and nothing could be done.Really disappointing to find out after two years of a "lifetime warranty" that the warranty doesn't exist.

I've gone through a few pairs of these now until I learned a trick to keep them going, more on this below. Overall they are great headphones, when used with the comply foam tips they stay in your ears really well. The sound is decent for the size and they seem to work great with a broad range of devices. I bought them to use with my TomTom running watch, iphone, and ipad. All three work great. Good cable management option for keeping them in place and good button function/placement.Where they really set themselves apart is with arguably the best support in the industry. These all operate in harsh environments with constant sweat and jarring. They are bound to fail at some point, what differentiates these from others is the no hassle exchanges. Just call them up in within minutes you are setup to send yours in and get a new pair. I've never experienced customer service as helpful as they are.One critical trick I learned after going through a few pairs is these do not have current limiting built into the headphones during charging. You can overcharge the battery if you are not careful. The manual doesn't explicitly say this but you should make sure your charger only supplies 1 Amp of charging current. This is the old style small square block apple charges supply 1 Amp if you still have one. Using a charger with a higher current or leaving them connected overnight will hurt them. Most electronics have circuitry built in to prevent this, unfortunately these do not appear to have this and you can fry the battery. During my last headphone exchange I mentioned to the support rep that I'd gone through a few and he seemed better informed than most and told me about this. Since I've changed to this charger and only left them long enough to turn the light green I haven't had any failures. I've now got over 500 sweaty running miles on the new ones with no issues.

I bought these back in November 2015. I was absolutely sick and tired of my headphones getting yanked out of my ear while I was at the gym. It made me so enraged and ruined my day. I decided that I had to do something about it and went on the hunt for the best bang for my buck, these we definitely worth it.Even though they're a late version that has apparently been discontinued (I think they're on x4's now?) they are still so worth it. I bought them with the  Comply Foam Premium Earphone Tips - Isolation T-500 (Black, 3 Pairs, S/M/L)  so I've never actually worn them with the original tips so I can't comment on the durability of the original tips, but my Comply ones are still the best. Despite what other reviewers might say they fit the JayBirds just fine.It's the tips coupled with how lightweight these are that make my runs and gym time worth it and calming. They DO NOT move during a long run or general weightlifting. They are definitely responsive and amazing. Even when the lady tells me that the battery is low, I still get 30 minutes out of them. If I use them 1 hr every other day I can get like 3 weeks of charge.I'm not an audiophile but I enjoy the sound and level of the music when they're playing through them. For bluetooth earphones the sound quality is really good. Comply Foam Premium Earphone Tips - Isolation T-500 (Black, 3 Pairs, S/M/L)