Lioncrest Publishing It's All about CEX!: The Essential Guide to Customer and Employee Experience

Jason S Bradshaw has a unique background. The first section of the book alone made me glad I bought it! Beyond his remarkable story, the meat of the book contains one "aha" moment after another. Each point is something every business owner, manager, and employee needs to hear.The way to win is to prioritize both the customer and the employee. Jason gives specific examples of how to accomplish both. In Chapter 10, "Know me," he lays out exactly how we'd all like to be treated as customers - and how your company can deliver that experience. How about employees? Jason's habit of sending a handwritten note to new hires has been proven to elevate their level of passion and excitement from day one. Read this book to maximize customer and employee satisfaction and loyalty - both which lead to an increase in bottom line profits.

Atractivo por fuera pero no tiene buen contenido

Inspiration and insights that transform businesses and lives. Achieve a higher level of success by reading Jason Bradshaw's book about Customer and Employee Experience. Karen Briscoe, author and podcast host 5 Minute Success