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The Design Toscano SH382614 Puppy Pail Pour Dog Garden Decor Cascading Fountain is a beautifully crafted 21-inch water feature made from real crushed stone and high-quality designer resin. Each fountain is hand-finished by artisans, ensuring a unique touch. It includes a UL-listed recirculating pump, making it perfect for both indoor and outdoor settings, and is an exclusive piece from the Design Toscano brand.
R**R
Works Fine. Attractive.
Easy set up, works fine, attractive design. A little smaller than I imagined.Doesn't leak (as other reviewers noted.)Since the water reservoir is in the base it is difficult to tell how much water is left in the fountain.
R**D
POOR Customer Service
The box did not have the "flexible hose" or the "light cable" included with the fountain. After contacting Toscano customer service a representative told me she could not assist me because I purchased it from Amazon. What difference does that make? It's their product sold on the Toscano Amazon Store. All I needed was those two items so I could enjoy this beautiful fountain.I contacted Amazon. The representative was most helpful and gave me options. I asked him to contact Toscano in hopes of obtaining those missing parts, but he had no luck. In my opinion, this is poor customer service. The rep gave me two other options, 1) send the fountain back for a full refund or Amazon could ship out another fountain where I would take out the items I need then ship that fountain back to Amazon. At first I wanted another one shipped out, but after thinking how ridiculous this is to pay for shipping the item twice just for those missing pieces I opted to return it. In all my 65 years on this earth I've never heard of such nonsense. So, to avoid extra shipping costs which Amazon was going to pay, I decided to part with the fountain and get a full refund. How much would those replacement parts cost?? I'm sure it would have been less than $10.For the above reasons I will never buy another item from Toscano again no matter how tempting.
G**K
It is adorable, easy to assemble, worth the money
Exactly what it claims to be.light weight, easy to assemble, adorable.
O**X
Love the Labs
Thought the piece was beautiful would have given a five-star however the black is already peeling off of the resin disappointed
K**.
Make sure the water level is enough to keep pump covered.
I liked the puppy dogs, really cute.
K**S
No real assembly required
Very easy to install - connect a couple things, fill with water and plug it in. It's nice because if you are running it during the day you don't have to plug in the light - runs very nice. After having for a few days - I notice it leaks water very slowly - each day when I go to turn it on the ground is damp and I have to re-fill the fountain before I can turn it on every day. Disappointed in the fact that it has a slow leak someplace in the back.
A**R
Would highly recommend this fountain
On my patio out from my living room. I love it. Very beautiful and very relaxing with the sound of the water.
L**D
Great retailer
I purchased this for my significant other for Mother’s Day. It has been in service just about a month and the paint is peeling. However, I submitted this review a few days ago and I had a new fountain on my front porch today. Great customer service.
Trustpilot
1 month ago
1 month ago