ECOVACS Deebot N8 Pro Robot Vacuum and Mop, Strong 2600Pa Suction, Laser Based LiDAR Navigation, Smart Obstacle Detection, Multi-Floor Mapping, Fully Customized Cleaning, Self Empty Station Compatible

I have owned a few robot vacuums, most of them from Ecovacs and have been mostly happy with those purchases. Before this unit, my main floor Deebot was the 900, which has been retired to upstairs area. The main thing that drew me to the 900 was one of the first lidar based robots which did a pretty good job over the last few years avoiding obstacles, but it was never perfect even after years of updates. I was very reluctant to trust that the new models have come much further, but I can say I was happily wrong. Initial unboxing and setup was straight forward, especially if you have ever used any robot vacuums. It was interesting to see the auto empty unit was already loaded with a vacuum bag, but others have noted the same thing. It is very possible they quality test the unit in the factory and load the first bag for this test. Not an issue. I placed the auto empty station next to the older 900 unit and its dock, and docked the N8 Pro+ robot after attaching the 2 side sweeping brushes and removing the protection sleeves with the pull tabs. Powered on the toggle switch and the unit indicated it was charging. I used the QR code found under the top cover to download the app (different from the old Ecovacs Deebot app, the Ecovacs Deebot 2017 app, and now called Ecovacs Home). The newer UI on the most recent app is more intuitive and better tools for map managing than the older 2 apps were. This was a welcome finding that they have updated this. The app setup is a bit annoying it that it wants to map the house before any other options are available, so just note setting up no go "walls", rooms, new names, etc are not shown on the UI until the completion of the first cleaning run. Also to note, make sure you have the auto empty station dock flat against a wall that is somehow perpendicular to your house design. This was a major headache if you don't do this. What I mean is if your house is mostly a rectangle or square layout, make sure the wall you start with is 90 degrees to your home layout and not against a wall that is diagonal or circular to your house layout, otherwise, your home map will be weirdly placed on the map it generates forever and all time. You cannot (under the latest version as of 5-28-21) rotate the map once it is generated and the robot/app situates the map of the home based off the angles it detects on first undocking. So if the wall behind the dock isnt flat and perpendicular to the other walls, it may layout your map diagonally. This may not seem like any particular issue until you go to edit your map, generate zones, place no go walls, etc, because the map only uses rectangles to set zones and no mop areas and if you map is off on a diagonal direction, you will have no way to easily set these areas other than virtual no go "walls" which can be diagonal. This seems like a very big oversight and something that could easily be fixed, but there is no current provision for this and will force you to reset the entire map and start all over again. Not the end of the world, but quite an annoyance if you are not aware of what is going on. Hopefully this saves someone that pain. Now for my first cleaning. That main reason I wanted to get this unit is the improved obstacle detection. I hate having to prepare the house for a run so that it doesnt get stuck anywhere only to come find it got stuck and a large reason my last vac didnt just run on a constant schedule. In a large home (4000 sqft) with 2 kids and a dog, it was really awful to assume it would run nonstop without issue. The old unit had horrible times with anything dangling from any possible reach. It was also bad about getting hung up on low pass areas under coffee tables, end tables, etc. This unit happily is not having those issues. The front sensors seem a lot more capable of sensing things it cant fit under perfectly and the map allowed to easily prevent any future (investigations) of those areas where it would only find it couldnt fit. Be very aware, it is known that the first mapping pass takes MUCH longer for the unit to finish and will almost always not happen in the first go and require a recharge and resume. This is as designed as the unit takes extra time to map the area more closely. Once a map exists, the unit will traverse a lot more efficiently and take less time to investigate areas. I did notice this unit struggled slightly more than the 900 with tall rugs, at least at first, but then somehow it seemed to "learn" something and employ a turn around backup maneuver to get up on the rug in reverse since it has more clearance, turn around, and proceed to clean the rest of the rug (a tall pile rug on hard wood floor). I thought at first this would be a fluke, and it just happened to get up on the carpet this way, but multiple cleanings and it still does this to get over the lip of the tall pile rug. I really like the new mapping feature that detects carpet versus hardwood/tile and puts this on the map, even door mats that are carpet. This causes the vacuum to increase suction while over these areas which is a very welcomed feature. My family has already noted, this one if much quieter than the 900 and any other vacuum we have ever used while running. Slight increase over carpet, but being that it is now over carpet, not that audible since it is dampened by the carpet itself. Battery life, many indicate how this has less battery capacity then the last unit, and this is true, but I feel this is a cost cutting measure and not something that is a real issue with the unit. In my opinion, this unit is used differently from before as you can let it run more constant scheduling since it is more capable and can auto empty. When you free your mind to this concept and use it that way, battery life is much less an issue. On the initial run, it needed another charge to finish the entire 1st floor, but subsequent runs can finish on 1 run as it takes 84 minutes to complete the whole floor with some room to spare. If you schedule rooms alternating, etc, you should never run into an issue. The do not disturb times allow you to set this and sort of forget it. Just check the vac bag in the unit from time to time for fullness. One thing I want to mention from the old unit, the old unit was HORRIBLE at returning to the dock to charge, the N8 Pro+ is a lot better at finding the way back to the dock. The old unit would sometimes go in the opposite direction to get home first and sometimes run out of power while trying to find its way back. This unit generally drives right to it. Much better.

This is my third review. You can read my first two below. First. I do not recommend Ecovac. They did send me a new machine, and it worked great for about 4-6 months. Then it can’t find the destination. Gets lost and confused. Stop cleaning 1/4-1/2 way through a job. I need to reset the machine every time I use it. If I lose power due to a storm, the thing takes multiple resets before it works again. Seriously, I wish I had gotten a Roomba. EVERYONE I know that has one LOVES it and has had no trouble with it. I have had nothing but issues with this product. When it decides to work, it is good, not great. (The suction isn’t awesome.) If you are looking for a robot vac Ecovac is not the best choice. The regret and frustration of using this product is not worth it. Below this review, you will find my original review of the Deebot X1 Omni My previous review incited Smart Home Robotics to reach out to inquire how they could make my experience with their robot better. They offered a replacement or a refund. After some conversation back and forth, I chose to go with the replacement. And I'm glad I did!! Working with customer service was wonderful and easy. They were kind, understanding, and courteous. I felt heard and seen, and I believe they cared that I had a positive experience with their product. They answered all my questions and addressed all my concerns beautifully. I am grateful for their time and diligence because, during this first week with my replacement, I am thrilled! - My setup only took 5 minutes as opposed to HOURS spread over two days! - The firmware updated with all the new features, whereas the other one wouldn't update - This robot has never been offline since I set it up, unlike the last one, which rarely stayed online. I had to shut it down and reboot it EVERY TIME I used it. That is not the case anymore. - This robot has not gotten stuck once! Where the last one "got stuck" ALL THE TIME when in fact, it just needed to turn 90 degrees rather than 20 to get away from the wall. - I don't have to babysit this robot, unlike the last one. I can leave the room or house and trust it will do its job. AND I can SEE that it did its job because it stays online and shows me where it has been and where it is. The time savings is HUGE! As the robot works, I can get so many other things accomplished! Seriously, HOURS are saved every week. In short, my issues are no longer there. I am thankful for the diligence of the customer service team and how well they worked with me. They were wonderful. And like I said, I will give another update in January 2023 once this robot encounters a Minnesota winter and the mess that comes with it. The only thing I would change is the battery life. It is a little too short for my home. Also, I wish there was a way to change the robot's name when you speak to it. For example, Darcy rather than Yiko. And would like to program some of my commands. ================================================================================ Setting up the Deebot was not simple or intuitive. The website, app, and manual are minimal at best. It was a lot of trial and error. But once I got it running it works beautifully--most of the time. The vac routinely disconnects from the server, which means it disconnects from the app. It also "gets stuck" in an open area; it just bumped against a wall and didn't turn itself around to get "unstuck." So while the vac is working, I am sure to be doing other things in the vicinity to make sure I can hear it's complaints and set it back on course. That said, the daily vacuuming and regular mopping are wonderful. My house is much cleaner and picked up making it more comfortable and peaceful (for me anyway). If you are willing to be patient, I would recommend this product. And from what I've heard from others who own robots, my complaints are "normal."

not charging after 1 st use - i want return !

Es un robot excelente que te ayuda mucho en la barrida de la casa, aunque el modo de trapera no es muy bueno, aún así lo recomiendo

The N8 Pro+ robot works well. It navigates autonomously throughout the house, has covered all areas and cleans remarkably well on both carpet and tiles. It has only become stuck once when it unexpectedly ingested a piece of rope under a bed. It's great that the robot refuses to go on carpet if it has a mop attached. The mop works though it is a little odd, in that it's hard to remove if you want to use the robot as a vacuum - unless you remove the whole water container. The auto empty bin works, but only if the robot isn't too full, otherwise 50% of dirt stays inside the robot. Increasing vacuum runs improves the situation somewhat. It seems that both sides of the bin are being equally sucked which causes a dead space in the middle. Perhaps blocking one outlet somewhat might alleviate this issue. The supplied auto empty bin was for the wrong voltage (120 V, not 240 V) and Ecovacs Australia support claims that the unit is not purchased from them (even though it was purchased by clicking on the link on their site), is not supported, does not have global warranty and does not have a universal power supply. Their only solution was to purchase another auto empty bin locally. To all appearances both units are identical. The Remote Control App is rubbish. It's unstable, the user interface is horrible, inconsistent, continually fails to connect, makes it impossible to divide rooms. It is impossible to overstate how bad the App is. You should know that unless you push the "auto" button on the robot itself, this device requires an internet connection to operate.

I thought this was going to an absurd and expensive purchase and I’d have buyer’s remorse by the time I got the confirmation email, but wow was I wrong ! This thing picks up so much, the mopping isn’t perfect but it’s better than the zero mopping I do ! It’s quiet and fit my space perfectly. It does have a hard time with thin and flat to the ground chair legs but that’s ok.

El Robot esta genial, es mi primer equipo de este tipo de categoría y me quede sorprendido por lo bien que hace su trabajo. Cabe recalcar que apenas llevo un par de semanas con el equipo. Altamente recomendable con pisos cerámicos, los deja súper limpios. Aspira y trapea al mismo tiempo, tiene sistema de auto limpieza lo cual ayuda a no estar atrás del robot para descarga de polvo o cambio de agua, lo hace en automático directamente a la estación de servicio. (No tengo alfombra, así que No puedo dar mi opinión en este rubro). (El equipo tardo en llegar 4 semanas pero valió la pena esperar).