🌟 Elevate Your Everyday Living with Smart Shades!
Graywind Motorized Dual Shades offer a customizable solution for light control, featuring blackout, light filtering, solar, and sheer fabrics. With advanced Bluetooth and Zigbee technology, these smart blinds can be controlled via remote or voice commands, making them a perfect blend of style and functionality. Designed for easy installation and long-term support, they are made to order to fit your unique space.
J**U
Good customer service and easy to install!
The media could not be loaded. I have very odd sized industry windows so it’s great that they are able to customize to my needs! They contacted me via email to make sure my measurements are exactly what I needed, they ended up adding a couple inches to make sure full window is covered and they didn’t charge me extra!They are pretty easy to install and overall works great although the set up instructions can be quite confusing. But once I set it up it works consistently.I have one small hiccup where one of 4 electric roller is broken, I contacted them via email, they reply within 24 hrs and sent me a new one after I sent them a video proving it’s broken. I would have reduced one star for this but their responsiveness and willingness to send replacement keeps the star.I ordered the solar panels as well but didn’t end up installing them when I found out the rollers do last 6-9 months. It just looks better without it. In my case I just have extra long cables and plan to charge them when I need to.The blinds itself is ok, it has a tiny bit of folds but it’s not visible unless you put your face against it.Overall, I’m very happy with this product and it’s a fraction of the cost compare to places like shade store which would cost me thousands!
M**R
Beautiful but faulty remote
Update: the company immediately contacted me and sent us their new upgraded remote along with directions on how to connect it. We’ve had it for a week so far and it works much better than the prior remote.The blinds are beautiful and we’re easy to install, HOWEVER, after less than 2 months the remote for the blinds has quit working entirely. After a few weeks it started to be hit or miss and now it doesn’t work at all. For $500+ blinds, I would expect the remote to work. We can’t use them at all right now
Y**N
Does not appear to be Matter compatible
Caution: when customizing these blinds, there is an option to select a motor that is matter compatible. Some of the graphics also say it is Matter compatible. AFAIK, the motor that came shipped with the blinds are NOT Matter compatible. If you're into Smart Homes, this might mean a lot to you. You will need a Thread border router for it to work with your Google Home.I generally like the blinds, but I was specifically looking for something Matter-compatible so I'm pretty disappointed.Also the instructions is pretty bad. It's very clear/detailed on how to execute each feature, but it isn't organized in a way that explains what you SHOULD be doing. Like what is the point of "Settings mode"? It just tells you how to do it, but not what it does and why.
S**B
Great product for the Money
I measured ver carefully and the fit perfectly on inside mount. I probably will opt for the fabric wrapped bottom if I buy more. They installed quickly and easily. I did pre drill holes and use my own mounting screws so I could go into the header. They look great, remote is coolAnd easy to program. Good manual for installation and programming.
T**R
High Quality Shades, Excellent Customer Service
The media could not be loaded. These shades are beautiful! I never leave reviews, but we love these shades so much, and have had such positive and helpful interactions with Graywind customer service that I wanted to let everyone know how wonderful these shades are and how great this company’s customer service is!We went for the dual blackout and light filtering shade combo with the ZF motor (so that the shades could easily connect to Alexa). We are very impressed so far!We almost got the RF motor and Graywind customer service referred us to a good bridge to use with the RF, but last minute we changed our minds and splurged on the ZF motor and Graywind hub for ease of use with Alexa, and we are very glad we did. The motor is almost silent, and the shades integrate so easily with Alexa.We ordered samples of the fabrics from Graywind before purchasing. We liked the gray Jacquard blackout fabric, with the white Jacquard light filtering fabric, however the gray blackout wasn’t appearing as an option for the custom shades. We emailed customer service, and they were so unbelievably helpful. They were quick to respond and had us place the order with a different fabric choice, then used our order number to adjust to the correct color of for us. They had us double check the colors and measurements and everything on the order before confirming the order.Installation/mounting the shades was a total breeze! Very straight forward. The instruction manual for how to connect the shades to Alexa was a little confusing though (I think the instruction manual was for a previous model of the motor). But we emailed customer service again for help and they answered with very clear and easy instructions. They also included instructions on how to set the bottom limit position on the shades with the remote. It’s all super easy to do!We ordered just one shade to start to make sure we liked it before ordering more for our whole house. The shades totally exceeded our expectations, and we are going to order more for the rest of our house now!
A**E
Great product
I give it 4 star because there’s still room for improvement in terms of installation instructions. Instructions are more on drawings than words, it would help to understand if the drawing has explanation.But, the product is great and it works. Simple to operate and easy to integrate with Alexa.And great post sales. I realize when I purchased more blinds that the color doesn’t match with the other blinds/shades. I purchased 6 blinds/shades from them. So I contacted the seller and they change my fabric color for free.
Trustpilot
4 days ago
2 months ago