hOmeLabs Split Type Inverter Air Conditioner with Heat Function — 12,000 BTU 230V — Low Noise, Multimode Air Conditioning with a Washable Filter, Stealth LED Display, and Backlit Remote Control

Everything about this unit is great! My one and only complaint is the the fan speed. Not enough fan power to push condition air any real distance from the front of the unit.

We have central HVAC in our house which works great. However, my wife needs the temperature to be no higher than 65 at night to be able to sleep. Because cooling the entire house to that temperature is expensive and will shorten the life of our central units, I installed this mini-split in our bedroom.We've had the unit for only a couple of weeks, but so far it has done great. It cools a 350 square foot room, but we bought the 12,000 BTU because the 9,000 was out of stock. For energy efficiency we chose the 240V version rather than the 120V. A couple of the nights since we've had it the night time low was 87 here in Dallas, and this unit has had no problem cooling the room down from 78 to 65.I was hoping that white noise from the fan would make the fan my wife uses for white noise unnecessary. The inside unit is so quiet that she still needs the fan. If you require no light to sleep, the temperature readout LEDs on the front can be disabled with the remote. The outside component is located just adjacent to our patio about 5 feet above the ground. Because we only use it while sleeping I wasn't concerned about the noise of that component. To our delight the outside unit is also whisper quiet. There would be no issue in using our patio with this unit running just four feet away.I self-installed this unit. I've done a good bit of electrical and automotive A/C work in the past, so installing it wasn't much of a challenge. The typical DIYer won't have a problem with installation. The hardest problem I had was drilling holes in the brick for the 240V and the copper, drain and controls because I didn't have the correct sized masonry bits.If you do self-install, don't neglect to rent an A/C evacuation pump and pump down the lines and evaporator coil before opening the lines to release the R143 from the outside unit. If you don't do that the unit will still cool, but not as well; and you'll shorten the unit's life by several years. If you get an automotive pump (like I did), you'll need a 5/16 SAE female to 1/4 SAE male adapter. If you've never done A/C work before, there are a host of online videos that show you how to bend and flare pipe, and to pump down an A/C.A couple of notes on the electrical. First, for some reason HomeLabs doesn't document current draw for their mini-splits. Other similarly equipped mini-splits draw 4-7 amps, meaning that when you wire the 240V circuit that you can use the cheaper 14 gauge wire if local codes allow. I would strongly recommend using more expensive 12 gauge wire. Second, the 240V unit does not take a neutral line, only two hots and a ground, meaning that you can use cheaper 12-2. I would strongly recommend using more expensive 12-3. If you don't follow these recommendations, when in the future this unit eventually has to be replaced, and the replacement requires more current and/or requires a neutral, you'll have to go through the process of replacing the wire on the 240V circuit.

Beautiful look, we paid $700 for the item plus $600 for professional installation and died after only 10 months of use.

Have had this unit for 5months and has worked great. Perfect cooling/heating, quiet & electric bill wasn’t crazy expensive

I had purchased this product to provide hvac for an addition I was building. After it was installed, and we were going thru the settings, we realized that the heat function was not kicking on at all. We tried to call the serivce number but it was all automated and had to leave a message, since it was a weekend. The next Monday I contacted the online customer service center and explained the issue. The customer service rep asked me some questions and asked me to send him the nomanclature plate info., which I did. The next email I received from him was to inform me they were sending me out a brand new, complete unit, free of charge, because of the one year warranty that was included with my purchase. I was stunned. They didn't even want to have me return the other unit, which other than the heat function, was working properly. Once I received it, I informed my installer of what had just progressed and he said he would have to charge me an additional $600 to come in and swap them out because of the time and labor involved, but suggested I contact the company to see if they would help to cover the costs of reinstalling. I did contact the company, and to my surprise they offered to partially cover the costs of swapping out the units. I have never had such excellent service from anyone and with so few emails back and forth. They have a customer for life!

Work Greate and super quiet.

I purchased this product in January 30 of 2023 for my elderly in-laws home. It was fine for a few months but decided to blow out just before the start of the Texas Summer. We have had triple digit heat for weeks now and I have been struggling to get in contact with Homelabs. This is severely dangerous. I purchased a warranty aside of the manufactures warranty and both myself or the warranty purchased through Amazon have been unsuccessful in reaching Homelabs to fix this problem. They have no working contact number! I feel Like I have been scammed. Asurion protection plan from amazon has decided to reimburse me which I am grateful for but this process has also taken over a week. I suggest buying a more reputable brand and save yourself the time and trouble. Luckily we have an old small window unit to cool at least one room for now.

Neat little mini split. Very good on packaging and graphics. The unit seems well built for the price point. I did everything myself and I've never done a mini split before. It comes charged, just vacuum the line first, lots of videos online on how to do these. I like it working good so far. I will update this review if it fails.