PolarisP965iQ Sport Robotic Pool Cleaner, Automatic Vacuum for InGround Pools up to 60ft, Smart App, WiFi, Amazon Alexa, 70ft Swivel Cable w/Strong Suction & Easy Access Filter Canister

I have only used this for a month, so if things change I will repost. In the meantime, I bought this Polaris P965iQ to supplement my in- ground automatic cleaning system so that I could get the leaves off the bottom faster now that fall is approaching. It just needs to run over it once to pick up the leaves with a decent sized basket, which is easily cleaned. So, at least initially, the suction is very good. The soft rubber treads have good cleaning ability and create no slippage climbing the sides. The Polaris has no issues climbing to the beach shelf area and 2 in-pool benches for a complete cleaning cycle. I have a 30X50 foot irregular shaped pool and it cleans in approximately 2 1/2 hrs. The cord is plenty long enough and, as of yet, has not tangled. The “return” feature is wonderful to lift it out of the water, which is not heavy when the water quickly evacuates. Lastly, the convenient carrier rolls away quickly. I would definitely recommend this automatic cleaner.One negative, if you can call that, is the download to your cell phone. It is connected to your WIFI so it allows a hacker another potential “in”. Also, since it is not recommended to leave it in the pool multiple days, there is really no reason to need to start it when you are not home. So you are paying for that extra feature, which I will never use.

I’ve had this sweeper for a few months now and it is awesome. Although even with the swivel the cord still curls some it really doesn’t affect the sweeper. Very easy to clean and with the app so easy to get out of the pool to swim. Very happy with it.

This product started out great but after 3-4 months of use we received a critical error message and it stoped working completely.We called customer service to exercise the warrantee. They have a process where you send an email to them (every time you contact them it must follow this procedure) and it takes 5 days for them to respond. This is the first sign of a scam where they’re intentionally running the clock out on your warrantee.Customer Service sent us on a wild goose chase, directing us to local pool part companies who looked at us like we were crazy when we said we were seen there to have our pool cleaner fixed as per warrantee. Finally we ended up at Leslie’s pools after several weeks of back and forth with customer service.Leslie’s Pool had the cleaner for months. They sent it back to us a few times but it still did not work.They supposedly even replaced the main computer in the device but after a few weeks it died again and now…you guessed it - the warrantee is up.This is now what my pool looks like with leaves just starting to drop and no pool cleaner running. We have a pool service that comes once per week so you are not seeing neglect, you’re seeing what you get when you buy this pool cleaner.Do not trust this company. Do not buy this cleaner. If I could give it zero stars I would.I paid $1k for a huge headache and what felt like a part-time job in corresponding with customer service and Leslie’s Pools.I got 3-4 months of actual use from this product. It’s garbage and the company doesn’t stand behind their product - probably because they know it’s garbage too.

Purchased in Feb 2022, showed a ER-10 error (communication) and would not operate. Called warrantee department which told me that Pool Chemical damage is not a covered item. Strange thing to say since I have a regular pool service company AND how would they know over the phone??IT has been since mid April that I have been fighting with them, now they tell me to bring into a Leslie pool location. I bring it and they deny at the Leslie pool location in stead of me. Stay away, too expensive to deal with this because you bought the wrong company product. Fluidra now owns Polaris pool supply. This is where the issue is: Fluidra.

Great cleaner and does the job in general very well. Scrubs the walls and water line as it claims. App was a little clunky to set up but worked out. Keep in mind people with no common sense design these things it appears or seem to have owned a pool Here are the negatives.1. Cord tangles daily. Sorry but, pools need to be cleaned daily and hauling this in and out of the pool is counter productive to free time. But this is their expectation. The cord tangles daily because the swivel on the cord and cord material are not in harmony. They say to lay it out in the sun to remove the memory, fine, I do, that makes me work, reducing work is why I bought a pool cleaner. And, the sun isn’t always out and warm year round. After you lay the cord out to remove the memory, it tangles again during first use.2. Too big and wide as they all are for steps. I have three long linear steps, it may hit the first step partially once a week.3. The control box is not waterproof, they want you to haul this in and out each day. Good luck if it rains during your use. So, plan on buying a waterproof junction box for $100 if you plan to keep this in use as most need to. Pools need to be cleaned daily with these.3. You have to buy the fine screen filter, the one it comes with is too open.I’d pay up for the one with mapping but, overall best stupid cleaner I’ve had so far.

The media could not be loaded. I purchased this Polaris robotic pool cleaner to replace my old Polaris 280 pressure side cleaner. After the box arrived, set up took about 10 minutes using the iPhone app.I can honestly say I've never had this effective a cleaner for the pool, including some professional pool companies. My pool is 30 ft wide and over 60 ft long. This cleaner is able to handle the entire pool in a little over 3 hours.The basket in the robot is very easy to clean and holds an impressive number of leaves and debris. It also catches even fine sand, pebbles, and silt which I wasn't expecting. Worth every penny that I paid for it... I also am glad that it comes with a long warranty backed by a company that's been around for a long time.Well done!.