Our box only has one game? Should we have all 3 envelopes?

Should be at least 3 games (there is a version with 4) they should be packaged separately so if there is only one game envelope in there, it looks like you need to ask for it to be exchanged.

One of the reviews says that you need to live in north america in order to make the phone call needed to progress. is that the case? thanks.

No, not at all. We played it at Christmas in UK.

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🗝️ Unlock adventure and teamwork—your ultimate family escape awaits!

RACE AGAINST TIME - Beat the clock with a 60-minute Chrono Decoder challenge
TEAMWORK UNLOCKED - Perfect for 3-5 players to boost collaboration and critical thinking
FAMILY FRIENDLY FUN - Designed for ages 10+, making it ideal for multigenerational play
PLUG PLAY EXCITEMENT - No assembly required, just add 3 AA batteries and dive in
TRIPLE JUNGLE ADVENTURE - Explore three thrilling, immersive jungle escape scenarios

Escape Room: The Game - Family Edition delivers three exciting jungle-themed escape challenges designed for 3-5 players aged 10 and up. With a 60-minute timer and a unique Chrono Decoder, this game sharpens problem-solving and teamwork skills while providing immersive, screen-free family entertainment. Ready to play out of the box (batteries not included), it’s the perfect way to bond and create unforgettable memories.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Product Dimensions	11.5 x 26.5 x 26.5 cm; 880 g
Manufacturer recommended age	10 - 20 years
Item model number	920067.006
Educational Objective(s)	Problem-solving, Teamwork, Critical Thinking
Language:	English
Number of Game Players	3, 5
Assembly Required	No
Batteries Required?	Yes
Batteries included?	No
tech_spec_battery_description_toys	3x AA
Material Type(s)	Plastic
Colour	Mixed
ASIN	B0953L7W81

Escape Room: The Game - Family Edition | 3 Exciting Jungle Escape Rooms in Your Own Home! | Family Games | For 3-5 Players | Ages 10+

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