Why I should pay for shipping?

Thank you for your attention to our store, Amazon is responsible for our transportation,according to Amazon's rules，free shipping on orders over $25.00 shipped.You can choose some other things you like to match to save the freight.

Any suggestions on how to wash or clean this backpack? Our son came home with a stain on top of the backpack. Thanks!

I just use a soft washing brush and soap and water

Is it good for keeping food hot or cold ?

Dear customer, thanks for visiting us. This is a backpack which cannot keep food hot or cold. However, we have lunch bag of the same pattern which can keep food hot or cold for many hours. Its ASIN is B09K3S1Y9R.

How long do straps extend? i want this for my miss frizzle costume. i'm 5'2" 135 lbs just want to see if i can wear it

It extends a pretty good amount,my grandson is a little on the heavy side 🥰😎 and it extended for him.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.