QuietWalkLV 100 Sq Ft Luxury Vinyl Acoustical Sound Reflecting Moisture Resistant Environmentally Friendly Flooring Underlayment, Black

I looked at very many websites before deciding to buy this product as it was highly rated. However, considering how expensive this plastic covered felt is I was very disappointed that the 2 rolls arrived and were package taped together within a thin clear plastic packaging and both rolls were flattened and elliptical in shape as they were unprotected from distortion in transit.Each roll was wrapped in sellotape that couldn't be removed as it destroyed the membrane so had to be left on. When laying the rolls, both of them each had a large area where the black plastic membrane appeared stretched and and rippled and was not attached to the felt (see photos).If this is their level of quality control then it requires a serious overhaul and rolls should have arrived in a sturdy cardboard box.