Question 1

If i have an sd card added and the wi-fi goes out, does it continue recording into the sd card or would it stop working until the wi-fi comes back on?

Accepted Answer

Do not listen to Aloysius Parker, he is 100% wrong. I have multiple Kasa products, including this one, and you can absolutely save anything you want from your SD card without the need to pull the card out of the camera or pay for service. The only time you cannot do it is when you don't have acces to the camera due to Wi-Fi being down ( which makes sense and in this case yes, you would have to pull the card out and insert it into a card reader to access the recordings ) but, like the Manufacturer said below, the camera will continue to record onto the SD card with or without the Wi-Fi being connected.

Question 2

Video stored on the cloud won't play back. every time i try to view a stored video a message says "something went wrong. wait a moment and try again"?

Accepted Answer

I battled it out for over a month with Kasa support last year over a similar issue. Long story short, the cloud storage is, at least they act like, completely out of their hands. They use Amazon for their cloud services. They were unwilling to engage Amazon to assist resolve my issue.

That all said... Besides that one major issue, and they almost lost me over it, Kasa has been a fantastic brand. Thankfully I have not needed their support more than once or twice. Once they were fantastic. The second time, see above, was the worst customer service I have ever received and I felt like I was being deliberately toyed with. Honestly, had I not already had some many Kasa devices, I would have left them.

Question 3

Hoe long (in feet) is the power cable and what connecters are being used?

Accepted Answer

It is a physically connected 10-foot cord with a USB-A connector.  A 2-prong U.S.-based power block, like what you would find with a cellular phone is also provided.

Question 4

I'll need to use a longer power cord. will any usb-type a power cord suffice ?

Accepted Answer

This cord is not detachable. To extend it, you'd need to buy a separate USB-A Male-to-Female extender.

ASIN	B09SBRB59Z
Alert Type	Motion Only
Antenna Location	Indoor Security, Outdoor Security
Best Sellers Rank	#38 in Dome Surveillance Cameras
Brand	Kasa Smart
Built-In Media	Camera Body, Mounting Screw, Mounting Template, Power Adapter, Quick Start Guide
Color	White
Compatible Devices	Desktop, Laptop, Smartphone, Tablet
Connectivity Protocol	Wi-Fi
Connectivity Technology	Wired
Control Method	Voice
Controller Type	Amazon Alexa, Android, Google Assistant
Customer Reviews	4.4 4.4 out of 5 stars (4,844)
Effective Still Resolution	4 mp
Effective Video Resolution	4 mp
Enclosure Material	Ceramic
Focus Type	Auto Focus
Indoor Outdoor Usage	Outdoor
Item Dimensions	4.97 x 2.77 x 2.77 inches
Item Highlight	24/7 Recording, 2-Way Audio, Siren, Starlight Color Night Vision, Subscription-Free Local Storage or Optional Cloud
Item Type Name	Security Camera
Item Weight	0.46 kg
Manufacturer	TP-Link
Manufacturer Warranty Description	2 year manufacturer
Memory Storage Capacity	256 GB
Mfr Part Number	KC420WS
Model Name	KC420WS
Model Number	KC420WS
Mount Type	Wall Mount
Night Vision	Starlight
Night Vision Range	98 feet
Number of Channels	2
Number of Items	1
Other Special Features of the Product	HD Resolution, Image Sensor, Local Recording, Night Vision
Power Source	Corded Electric
Room Type	Garage, Hallway, Office
Specific Uses For Product	Surveillance
UPC	840030702433
Unit Count	1 Count
Video Capture Format	MP4
Video Capture Resolution	1440P,1080P, 4MP
Water Resistance Level	Waterproof
Waterproof Rating	IP65
Wattage	6 watts
Wireless Technology	Wi-Fi
Zoom Type	Digital Zoom

Kasa 2K+ Outdoor Wired Security Camera, KC420WS

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Description

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Common Questions