I'm very frustrated. the plastic shelf holders are not snapping and staying closed what am i doing wrong?

The clips don’t snap together all the way closed until you push the shelf down onto the clips. The gentle force of that shelf push is what closes them. Just make sure you attach the clips with the “top” and arrow facing up and just above the single grooves of your choice…not one of the double grooves…on the pole then slide them down the pole a little until they snap into that single groove. And be sure to slide the shelf on with the lip facing down. It’s too bad the directions don’t explain this about the clips because our brains think the clips should snap completely together when attached to the poles.

What is the diameter of the posts?

I don't know what diameter the other sizes are, but the 30" three tier shelf is only 3/4" diameter. I went off the previous answer when I bought three of these. Boy was I fooled when I received 3/4" poles. Smh!

Is it possible to turn the shelves around so that the edges of the shelves have a lip?

The answer is that you should not unless you are not planning to put much weight on them. The HOLES in the Shelves for the Brackets (standards) are Trapezoidal in shape. They are designed to work like Wedges with the Plastic Bracket pieces. The more weight is added to the shelf, the harder the bracket pieces are shoved together so they GRIP the Shelves ONTO the Poles (shelf stndards) keeping them in place. If you turn the shelves UPSIDE down, the Wedge Functionality is defeated. They will not be Nearly as sturdy and will be prone to Slipping down the Poles. Could you get Lucky and have them Not slip? Well Yes, if not much eight at all was on each shelf (30 to 50 Pounds). But assembled correctly, these should hold 350 pounds per shelf with NO Way to slip. Lessons learned from Ancient Egyptians, Romans, and Greeks. A KEYSTONE in an arch is the perfect example.

Are these the industrial size poles that are 1" so I can use shelves I already own?

Yes. They are 1” poles. I have 6 of the 14x30” 5 shelves units. I almost bought the wrong clips to add extra shelves because of the irresponsible answers given on here. So glad I measured and found that the poles are 1”!

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📦 Elevate your space with storage that works as hard as you do!

TOOL FREE ASSEMBLY - Set up in minutes without any tools—because your time is valuable.
HEAVY DUTY STRENGTH - Supports up to 158.5 kg per shelf—built to handle your toughest storage needs.
ROCK SOLID STABILITY - Equipped with 4 leveling feet to keep your rack steady on any surface.
CUSTOMIZABLE ORGANIZATION - Adjust shelves every 2.54 cm for a perfectly tailored storage solution.
VERSATILE SPACE MAXIMIZER - Ideal for garage, kitchen, office, or playroom—transform clutter into clarity.

The Amazon Basics 4-Shelf Adjustable Heavy Duty Storage Unit combines durable chrome steel construction with a massive 158.5 kg per shelf load capacity and fully customizable shelf heights. Designed for versatile use across home and workspaces, it assembles quickly without tools and features leveling feet for unmatched stability—perfect for professionals who demand both strength and style in their organizational solutions.

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Product Dimensions	91.44 x 35.56 x 137.16 cm; 9.98 kg
Item Weight	9.98 kg
Anti-Tick Material	Chrome
Finish types	chrome
Care instructions	Hand Wash Only
Is assembly required	Yes
Number of shelves	4
Batteries required	No
Included components	Shelves, Guardrails, Levelling Feet
Import designation	Imported

Amazon Basics 4-Shelf Adjustable, Heavy Duty Storage Shelving Unit (158.5 kgs loading capacity per shelf), Steel Organizer Wire Rack, Chrome (91.4 x 35.5 x 137.1 centimeters)

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