Milk protein and lactose are two different things. A person with lactose intolerance can still have milk protein. Milk protein is a protein and lactose is a sugar. The ingredients indicate only 1g of sugar, but list sucralose. Sucralose is a sugar, so this is where the 1g of sugar is coming from. Ensure Max Protein drinks also list 1g of sugar with sucralose listed as a sugar and it is suitable for lactose intolerance individuals. I have not had the Premier Protein shakes, but I've had the Ensure Max with no problems and I am lactose intolerant.

Why did you send me a damaged box - rewrapped with sticky tape and on bottle dented

We are sorry to hear about how you received our Caramel Protein Shake 12pk. Please address this with Amazon customer service as they manage the shipment of our products to consumers.

Why does it say on the bottle that this product should not be used as a weight reducing agent?

Probably because it does not have enough nutrition to drink it three times a day. But good for one meal

Where is this product made? I can find no info on the label or web site! I hope not in China!

You can google it. It's made in the USA.

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💥 Power your hustle with every sip!

DIET FRIENDLY FORMULA - Gluten-free, keto-compatible, bariatric-friendly, and kosher certified for diverse lifestyles.
MUSCLE FUEL ON THE GO - 30g of high-quality protein with all essential amino acids to power your day and recovery.
GUILT FREE ENERGY BOOST - Only 160 calories, 1g sugar, and 4g carbs—perfect for clean, mindful snacking.
TRUSTED QUALITY TASTE - Premier Protein’s smooth, delicious shake that fits seamlessly into your active routine.
CONVENIENT READY TO DRINK - 11.5 fl oz liquid shake, ideal for busy professionals who refuse to compromise on nutrition.

Premier Protein 30G Protein Shake delivers 30 grams of complete protein in a convenient 11.5 fl oz ready-to-drink format. With only 160 calories, 1g sugar, and 4g carbs, it supports clean nutrition goals while being gluten-free, keto-friendly, bariatric-compatible, and kosher certified—perfect for busy professionals seeking effective muscle recovery and hunger control.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.