---
product_id: 461590105
title: "ISE Customer Service Skills for Success"
price: "₱10395"
currency: PHP
in_stock: true
reviews_count: 4
url: https://www.desertcart.ph/products/461590105-ise-customer-service-skills-for-success
store_origin: PH
region: Philippines
---

# ISE Customer Service Skills for Success

**Price:** ₱10395
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** ISE Customer Service Skills for Success
- **How much does it cost?** ₱10395 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.ph](https://www.desertcart.ph/products/461590105-ise-customer-service-skills-for-success)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Lucas’ top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service strategies, case scenarios, and activities to help apply concepts to real-world situations. Customer Service 8e addresses many market changes such as the impact of the COVID-19 pandemic, working in remote teams and greater focus on customers with disabilities with featuring several companies such as desertcart, Target, American Express and Chipotle. Students will practice putting concepts into action through our integration digital learning platform, Connect. Connect provides revised case analyses that challenge students to apply what they’ve learned to real-world scenarios featuring companies such as Zappos, Ben & Jerry’s, and Southwest Airlines. Additionally, Connect has role-playing application-based activities to help students demonstrate understanding of the key elements that will make customer interactions more successful and revised Language Toolkits geared toward helping students develop an understanding of key terms.

Review: For a class, As to be expected - Ordered for my class. As expected
Review: College textbooks are important to have. - What I like about the product is that it is a great book to have and learn a lot of new things.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #874,619 in Books ( See Top 100 in Books ) #484 in Business Marketing #539 in Customer Relations (Books) #3,104 in Marketing (Books) |
| Customer Reviews | 4.3 out of 5 stars 24 Reviews |

## Images

![ISE Customer Service Skills for Success - Image 1](https://m.media-amazon.com/images/I/51myXVB5kQL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ For a class, As to be expected
*by J***A on January 4, 2025*

Ordered for my class. As expected

### ⭐⭐⭐⭐⭐ College textbooks are important to have.
*by A***N on July 8, 2023*

What I like about the product is that it is a great book to have and learn a lot of new things.

### ⭐⭐⭐⭐ Good start
*by S***M on August 11, 2026*

Not what I had hoped for. A basic textbook and set up the way you expect with content and knowledge checks. Not a deep dive but enough to start with and go on if wanting to supplement with other material. Not many texts out there so this is a good start.

## Frequently Bought Together

- ISE Customer Service Skills for Success
- The 7 Habits of Highly Effective People: 30th Anniversary Edition (The Covey Habits Series)

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**Shop now:** [https://www.desertcart.ph/products/461590105-ise-customer-service-skills-for-success](https://www.desertcart.ph/products/461590105-ise-customer-service-skills-for-success)

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*Product available on Desertcart Philippines*
*Store origin: PH*
*Last updated: 2026-09-09*