Ebitcam 4G LTE Cellular Security Camera Includes Memory Card & SIM Card(Support Verizon/AT&T/T-Mobile), 2K Solar Outdoor Cam Wireless Without WiFi Needed, 360° Live View, Color Night Vision

UPDATE: I am updating my review because of the excellent customer service I have received from the manufacture. As I said in my previous review the camera takes excellent videos and photos. It was very easy to set up and get running. After set-up you can set it to alert for movement and record a 1or 2 minute video. What is also great is that you can go onto the app and see what your camera is looking at and set up "alert areas" or where exactly you want the camera to alert within its field of view. Very sophisticated. However, I think this function needs to be fine tuned because sometimes the camera will alert at cars on my street even though that area is not set up to alert within the camera's field of view. This is actually a small inconvenience as it doesn't do it all the time. Also, I have noticed that with even the video record and alerts set to off, it will sometimes give an alert and record anyway. Again, this is not a real big problem, but I feel EbitCam should look into this and maybe update their software so this won't happen. But overall this cam does exactly what I want it to do as to alerting me when someone is near my home and I have to say with all the little caveats I am very very satisfied with this camera. Its price point is great and it actually does what the company advertises. I am glad I purchased this camera.Now...EbitCam's customer service. It is the best customer service I have ever dealt with when purchasing a product from Amazon. Once they saw my first review on Amazon they immediately contacted me through email. They genuinely seemed concerned and really wanted to help. Even though some of my problems were legitimate, a lot of my "problems" I had were actually were not actual problems at all...it was my lack of knowledge. When I first started the email chain with them, they sent me a brand new camera without hesitation. Wow! After installing the new camera I they communicated with me almost daily wanting to help in anyway they could. They were very patient and caring. They walked me thru each step and then followed up the next day to see how it went. After all was said and done and I accumulated the knowledge I needed, my camera works great and I have a greater understanding of the intricacies of working this camera....not that it is hard to use....but they gave me the knowledge and a better understanding. Bravo to EbitCam's customer service!!In summary.....is this camera perfect..?...No, but what camera is? But it does the job that I need it to do and I think you cannot go wrong purchasing this camera. It has been working flawlessly since installed. My suggestions to EbitCam is to update the software so that the camera won't sometimes sporadically record when not asked to and maybe re-do the operation manual to better explain to the customer the operation of the camera. Other than that I whole heartedly recommend this video camera for people to purchase. It is dependable, rock solid, and records excellently.I have updated my review from 3 stars to 5 stars today. If I could give two ratings; one I would give 4.5 stars, because of the flaw in recording only sometimes when it is not supposed to, but EbitCam's customer service I would give 10 stars!

I have had this camera for about two years. It’s installed in a barn that does not have Wi-Fi so I love that the camera uses cellular. It’s very easy to set up and the picture quality is great. I had to contact customer service and they were also great! I received great service and their rep, Yilia, quickly responded and took care of my issue immediately. I am very pleased with the product and their service.

This 4G web camera is an excellent product. The price for what you get is very good. I researched many different cameras and I decided on this one. Considering everything, it was the best choice.We use our camera to monitor cattle, their water, and the general security of our land. Our land is remote. The camera picks up a good signal from AT&T, Verizon, or T-Mobile. The connection is always solid.The app works great. The app notifications work great. We use the memory card to record the motion activated videos. Then access the recorded videos remotely via 4G, the memory card, and the app. We set up multiple users for the camera on the app. So, all users can view live, recorded videos, and manipulate the camera direction. All users can also set up notifications for anytime a video is recorded by the motion sensor.The motion sensor has a screen on the app to disable blocks of areas. For example, if a tree branch is causing the motion sensor to trip, you can block this area. This greatly reduces activation from trees, grass, and anything that moves that you don't want recorded.The customer service and support via the app text messaging is fast, responsive, and accurate.The users guide is clear and helpful.We buy the annual data plan on the app. It lasts the whole year even in HD quality camera mode. The data plans are priced good.I bought a segmented pool cleaning pole from Amazon to mount the camera up high. I used steel zip ties from Amazon to secure the camera to the pole holes where the pool skimmer net would go. Then use the same zip ties to mount the pole to the fence T-post. I mounted the solar panel on the same pole. I taped the removable pole segments to reduce the play. I left one segment without tape, so I can bring the camera and solar panel down for maintenance.The only maintenance I had to do was to replace the memory card after about 6 months of use. It may have failed from the heat. With a new card everything worked fine even in the heat and cold.The only recommendation I have for this product is to use a lens that will last in the sun and elements. Maybe use a glass lens. Maybe a visor to block the sun from hitting the lens. Or a replaceable plastic lens. The sun caused crazing of the plastic lens after about 1 year of use. The crazing caused the lens to be cloudy, so the image quality went down.I had to get a replacement camera at no charge, except for paying for the return shipping. The camera was just outside of its 1 year warranty period. Customer service decided to send me a replacement anyways.We have used the camera and app for over a year now. Other than the memory card failing and the lens clouding, everything works great.We highly recommend this product.The 2 attached photos are taken from the camera using the screenshot button.