DonnerHUSH I Guitar For Travel - Portable Ultra-Light and Quiet Performance Headless Acoustic-Electric Guitar, Mahogany Body with Removable Frames, Gig Bag,and Accessories

Updated review: Donner Customer Service really bent over backwards. They were sure the original guitar I received was defective and they sent me a replacement. It is truly a different instrument. No high e-string string buzz, good action height (I adjusted it 1/8 CCW turn to add some relief). Strings even seem to be heavier gage and sound better. This is now a very usable instrument. Very light. Well made. Innovative. Although it creates acoustic tones, it's important to keep in mind that this is amplified sound through an electric signal and so dialing tone (usually the world of electric guitars) applies somewhat here. Unlike an acoustic guitar that has its own sound that your ears hear with no intermediate adjustments, the acoustic tones of this guitar can vary quite dramatically when using the supplied buds, versus plugged into an acoustic amp, or with tone adjustments at the amp or multi-effects device. I love the sound using my Mustang Micro plugged into the 1/4" jack with reverb and a '65 twin amp simulator into over the ear headphones. The tone is pretty good through the supplied ear buds, but not as pleasing. With amplified sound, you'll hear every mis-fretted note more than usual. That may turn out to be a good thing as it is direct feedback on fretting technique. Finally, I'm not a fan of the neck profile. It's chunkier than any of the acoustics I own. More of a D shape than a C shape. I suspect it is better for those players that properly keep their thumb firmly on the back side of the neck. But I often reach my thumb to the top string to fret notes and the chunkier neck actually makes this more difficult. Not a huge deal. I'll get used to it. All in all, I really like this guitar. It will be a great travel guitar or for playing when others aren't interested in hearing me.Original review: I looked at soooo many Youtube reviews and read so many reviews before buying this. My expectations were high! However, I should have paid more attention to the reviews that described the need for a setup on this guitar before it was ready to play. If you like me are not one of those people who know how to do a professional setup, then you might be frustrated like I was.I can see why some people have given very positive reviews...great concept, very portable and light, great design, good customer support, etc....but these couldn't overcome the negatives for me. The high e-string buzzed badly at the bridge notch. The space between the strings and fretboard (action) was extreme, unlike any of the other four acoustic guitars I own - high bridge and concave fretboard. Tone was not that pleasing to me through their earphones or through my acoustic amp (tone was not terrible, but not pleasant to me but I suspect slightly heavier strings would have made a big difference).

Updating this review, after Customer Service got involved and went above and beyond to make everything right, and then some.I ordered this HUSH-I guitar and my experience was not the best, but I was offered to review the HUSH-X, which was more along the lines of what I wanted.I wasn’t expecting much after the original experience with the Hush I, but the new HUSH-X guitar really surprised me -- positively.The fit and finish of this little guitar is really top notch. It was a very pleasant experience opening the gig bag - a very nice gig bag, I might add.The devil is in the details, so I enjoyed finding that they had included a strap for the guitar, (along with one for the gig bag itself), as well as a 1/4” cable.To top it off, I noticed the little fine-tuning wrenches are well located inside of the battery compartment lid, but they also included an additional set, plus some extra saddle screws. Very nice touch. Never seen any other brand do that.The metal arms on the HUSH-X are 1000% better than on the HUSH I. They feel much more secure, and being able to mount them without the need for a tool is game-changing.As for the tone of the guitar, it plays nicely. Once I tuned it, intonation on 4 out of the 6 strings was perfect. The other two (low E and A) need some minor work, but nothing too bad. The action is a little bit high for my taste, but on this HUSH-X it should be easy enough to adjust.I was surprised to get such good resonance from this little gal. And the pickups do a good job. For those interested, it doesn't look like the pickups can be moved up and down, like on a regular Strat or Tele. These ones seem to be set at one position and they need to be kept there.The neck on this HUSH-X feels really nice but, in all fairness, the neck on the HUSH-I also felt great. And the fret work is truly spot-on. No sharp edges at all. Buttery smooth when sliding up and down the neck. And the fret ends were nicely rounded.I’m also very impressed with the tuning machines and the bridge in general.The tuning precision is really really solid. I’m still playing with it to get more familiar with the intonation on this system, but the tuning is so much more improved in this HUSH-X guitar over the HUSH-I, which needed the little wrench to turn them, and the were nowhere near as precise.I wish they offered a black version. This thing in black will look amazing!All in all, I can highly recommend the HUSH-X guitar for someone starting out, or for those people who need a small, convenient guitar to travel with. Or even if you want something light and comfortable to sit on the couch and noodle with. This is the one.