Question 1

is there a latest driver?

Accepted Answer

Hello. Thanks for reaching out for BrosTrend usb wifi dongle. We are resolving the problem for you now.
The driver is available on our official website and please install it by following these steps:
1. Please download the latest driver from our official website, save it on your computer's Drive D/E/F, do NOT save it on Drive C.
Driver for BrosTrend AC3: https://trendtechcn.com/Product.aspx?ProductId=325&TypeId=2
2. Extract the driver file (right click the compressed file, and then select EXTRACT ALL to extract the driver file). You may need to select the Destination of the extracted driver folder. Then an EXTRACTED driver folder will be created.
3. Click the Setup application which is located in the extracted driver folder and then RESTART your PC after the installation is finished.
4. Please plug it into the USB port of your PC via its attached cradle. Please do NOT plug the wifi adapter via any USB hubs or any extension cables.

Note:
1. Please turn off your firewall or any anti-virus software before you install the driver.
2. Please disable your built-in wifi card before you use BrosTrend wifi adapter.
3. If BrosTrend wifi adapter works, the blue LED light should turn on and it should be detected as REALTEK 8812BU USB Wireless Lan. You may use the wifi management tool integrated on Windows to manage your wifi network.
If you have any questions, please contact us at support@brostrend.com
We will get back to you within 24 hours.
Best regards,
Tracy from Easy Net
24x7 Hours Technical Support Email: support@brostrend.com

Question 2

This doesn't work through the cradle with extension cable but does work when i directly plug it into a usb port. can any help?

Accepted Answer

That is weird, should work with a cradle/extension included. Only thing I can think of make sure it's plugged into a USB 3.0 socket. If problem persists contact seller and try a replacement maybe youve got a defective extension.

Question 3

Will this connect my windows 7 pc to my virgin hub 20 ft away

Accepted Answer

I have used it for exactly the same thing, my hub is on the ground floor and my windows 7 pc is in the loft, and it works fine. D.J.

Question 4

Is it made in china?

Accepted Answer

Hello. Thanks for reaching out for BrosTrend usb wifi dongle. We are resolving the problem for you now.
Please kindly note that the usb wifi dongle is made in China. And the manufacturer of chipset is from Taiwan which is REALTEK 8812BU.
Should you have any doubt, please contact us at support@brostrend.com
We will get back to you within 24 hours.
Best regards,
Tracy from Easy Net
24x7 Hours Technical Support Email: support@brostrend.com

ASIN	B01IEU7UZ0
Best Sellers Rank	6,994 in Computers & Accessories ( See Top 100 in Computers & Accessories ) 60 in USB Computer Network Adapters
Box Contents	1 x AC1200 WiFi USB Dongle, 1 x CD with driver and mannual indise, 1 x USB 3.
Brand Name	BrosTrend
Color	Black
Compatible Devices	Desktop, Laptop, Computer, PC
Compatible Operating System Family	Windows
Country of Origin	China
Customer Reviews	4.2 4.2 out of 5 stars (13,277)
Data Link Protocol	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Data Transfer Rate	1200 Megabits Per Second
Global Trade Identification Number	00701017579854
Hardware Interface	USB 3.0
Item Dimensions L x W x H	9.5L x 10W x 17.7H centimetres
Item Highlight	USB WiFi Adapter for PC Desktop Laptop, Wireless Adapter for Windows 11/10/7, Dual Band 5G/2.4G, USB 3.0 Cradle w/ 5 ft Cable
Item Weight	0.15 Pounds
Manufacturer	BrosTrend Technology LLC
Manufacturer Part Number	5Bdi-1200Mbps USB wifi adapter
Minimum Required Operating System Version	Windows 7
Model Number	AC3
Number of Items	1
Number of Packs	1
Product Warranty	Register for 2-Year Warranty
UPC	701017579854

BrosTrend 1200Mbps USB WiFi Dongle Long Range, 2X 5dBi PC WiFi Antennas

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