Puzzle had 2 pieces missing

I didn't have missing pieces in this puzzle but I'm a tad hesitant to get Buffalo Games puzzles because I was missing pieces one other time. When I contacted BG, they weren't at all understanding and insisted I was mistaken.

Where do I find the lot number of this puzzle to request a replacement puzzle as my puzzle is missing pieces from Buffalo Games?

This is what Buffalo has said to other people: Hello, the lot code is printed on the side of the box. Sometimes it can be hard to find, it can be rubbed off or printed lightly. If you are unable to find it, please just use today's date as a code in the format described and write in the comments that you were unable to locate the code. This code helps us track defects to a specific batch of puzzles so it is useful for us to track down any issues but not absolutely necessary to send you replacement. Thank you!

What is difficultly level

Buffalo Games selects a wide assortment of images from many different sources. Our images offer levels of “incremental wins,” for our puzzlers. In general, the larger the piece count, the more difficult the puzzle. Puzzlers looking for a more social or light experience, or if you are looking for puzzles for family time with children, you may consider the 100 thru 400-piece puzzles. The 500 thru 2000-piece puzzles tend to increase in difficulty as the piece count increases. Thank you for reaching out, Dan

Why is there only 999 pieces

It is actually very rare to find an exact count puzzle. Most of them are rounded off to the nearest popular piece count, like 300, 500, 750 1000 etc. There are a few puzzles that are giving exact counts on the back of the puzzle box, like 1020, 756. I forget the brand that is now doing that.

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Description

🧩 Unleash Your Inner Puzzle Master!

STUNNING VISUALS - Travel through breathtaking imagery from renowned artists, making each puzzle a visual delight.
IDEAL GIFT CHOICE - Perfect for any occasion, from birthdays to cozy nights in, making it a versatile gift option.
CHALLENGE YOUR MIND - Engage in a rewarding 1000-piece puzzle experience that’s perfect for family or solo fun.
BONUS REFERENCE POSTER - Includes a full-color poster to guide your assembly or challenge yourself to complete it without!
PRECISION CRAFTSMANSHIP - Enjoy thick, sturdy pieces with laser-cut precision, minimizing puzzle dust for a cleaner assembly.

The Buffalo Games Darrell Bush - Moonlight Lodge 1000 Piece Jigsaw Puzzle offers a challenging yet enjoyable experience for puzzle enthusiasts aged 14 and up. Measuring 26.75in. x 19.75in., it features high-quality, thick pieces with laser-cut precision, ensuring minimal dust and a clean fit. Each puzzle comes with a full-color reference poster, enhancing the assembly process. Ideal for gifting, this puzzle is perfect for any occasion, making it a must-have for family and friends.

Reviews

R**N

Exactly as Listed - I Like This Item

I will try to be as honest as possible because I depend on other people's reviews and feel I want to help the best I can: Bought this Puzzle for my Father for Christmas based on the good reviews and others on the internet claiming this brand is one of the top brands for a quality made puzzle. I personally was impressed with the colorful pictures on the box and the thickness of the box that holds the puzzle pieces but I did not open it myself. After giving this puzzle to my father as a gift, he has reported that he loves the quality of the puzzle pieces themselves and is already happily building the puzzle. The price seems reasonable and the quality is top notch. Good Luck.

26.12.2024

R**S

Buffalo Games comes through again

Every now and then I venture off to check out other puzzle makers' stuff. It is then that I rediscover how many ways the process can be screwed up. Buffalo Games puzzles have none of these issues that are typical of lesser manufacturing processes. Things like tons of dust in the box/bag, incomplete cutting of the pieces, missing pieces, pieces that delaminate when exposed to humidity, poor printing fidelity of either the puzzle itself or the original image, flimsy boxes that don't stay together, either a cropped or offset master image that force you to guess as to what the finished image looks like. It is always nice to return to a Buffalo Games puzzle after testing the waters elsewhere.

27.06.2024

H**

Awesome and fun puzzle!

This has got to be one of my favorite puzzles to put together! I absolutely love this puzzle and enjoyed completing it! The puzzles pieces definitely worked my thinking skills and the beautiful colors came through piece by piece. This puzzle was fun and the pieces were sturdy as I connected them together. I definitely recommend this puzzle!

3.11.2024

S**D

Ability to work puzzels

Will make a beautiful picture for our cabin when completed. We will frame it.

15.01.2025

D**

Good puzzles, missing pieces

I bought two puzzles from this maker and found them to be enjoyable and challenging. However, both had missing pieces. Now, looking at reviews, I see this is a common complaint with this maker.

18.07.2024

A**N

Absolutely Gorgeous Puzzle😍

The media could not be loaded. I purchased this puzzle for the vibrant colors and I am in love!!! I'm new to puzzling and it took me almost a week to complete it.One tip I want to leave is that some of the pieces are the exact same size and they "look" alike, too, so if you find that your pieces don't quite fit, or you might think your puzzle is imperfect because you have pieces left over that clearly don't go in the remaining spot - TAKE A CLOSER LOOK. See if you can find the remaining piece's "twin" and switch them out.I thoroughly enjoyed solving this one!!

12.05.2024

G**3

As advertised

27.02.2025

N**E

Puzzle

Good quality, challenging, fun

5.01.2025