How do i go about contacting the seller. The pens i bought are defective and went in the bin. I would like a refund or a replacement

I'd try the seller first. Go to the particular order on your account and look for a section called "contact the seller". Its there somewhere on the order page. Try the seller first, then Amazon too, enclosing copies of any contact you've made now or previously. It appears as though the goods you received were faulty and "NOT FIT FOR PURPOSE" (important to state in both seller and Amazon's letter/email as its your legal right to expect goods purchased from anyone to be fit for the purpose you intended). Amazon are very good at dealing with problems I've found and tend to be very helpful always. Good luck and I hope you can get it all sorted out.

Do the colours 'bleed' through to the other side of the paper?

Hi, I do use mine in colouring books, I have not had any trouble. I would imagine it depends on what paper your using, but mine have been great.

Are there any repeat colours

The write up says no duplicates.I did find some colours were very similar but these are excellent value fo r money and they last a long time

Is there a cream colour in this set as there is in the larger pack?

No, the nearest colour to cream is white. There is also a very pale silver.

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🎨 Unlock your masterpiece with every stroke!

VIBRANT SPECIALTY INKS - Glitter, metallic, neon, and pastel options for standout artwork
CREATIVE FUN FOR ALL AGES - Perfect for kids, teens, and adults to express and unwind
UNRIVALED COLOUR SPECTRUM - 120 distinct shades to fuel every creative vision
PRECISION MEETS SMOOTHNESS - Fine 0.8-1.0mm tips deliver flawless, controlled lines
SAFE SMUDGE FREE FORMULA - Non-toxic, acid-free ink that resists fading and smearing

The Shuttle Art Gel Pens set offers 120 unique gel ink colours including glitter, metallic, neon, and pastel shades. Featuring a smooth 0.8-1.0mm tip for precise, consistent lines, these non-toxic, smudge-resistant pens are ideal for detailed adult colouring, doodling, and creative projects for all ages.

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Manufacturer	Shuttle Art
Brand	Shuttle Art
Model Number	963258
Product Dimensions	32.99 x 3.99 x 15.01 cm; 200 g
Colour	120 Colours
Closure	Snap
Grip Type	Smooth
Pencil Lead Degree (Hardness)	Metal
Material Type	Plastic
Number of Items	120
Size	1 count (Pack of 120)
Point Type	Gel
Line Size	0.8-1.0 Millimetres
Ink Colour	Multicolour
Manufacturer Part Number	963258
Item Weight	200 g

Shuttle Art Gel Pens, 120 Colours Gel Colouring Pens for Adults Pack, Colouring Set with Glitter Metallic Neon Pastel Swirl Colours, Ideal for Kids and Adult Colouring Books Doodling DrawingGlobal Recycled StandardGlobal Recycled StandardGlobal Recycled Standard

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