AMES 2398110 NeverLeak Decorative Wall Mount Hose Reel, Brown

I purchased this item at a local home improvement store a couple years ago. Unfortunately this year when I was looking for another one for the front of my house, they no longer carried it. I found it here on Amazon. It is very sturdy and well made. It can hold two hoses. It winds up very easily. It is also a nice looking hose reel that looks very nice on the side of my house. I haven’t had problems at all with this product. No leaking, no rusting, no breaking, it’s perfect.

Very well made. I would recommend it to anyone

so far so good, looks great and works really well. its so much easier to wind up the hose on this wall reel than in a crappy plastic box on the ground. my only 2 nitpicks which wernt enough to take off stars are: the feeder hose really looks small for a normal hose and wont uncurl, and the reel hose attachment to the hose itself kinda gets in the way of winding it up initially. you really have to be meticulous to get the hose wound up right so its not bulky on the reel before its fully on it.

[Original review]Solid construction, easy install, nice design detail to upgrade from all the plastic ‘rubbermaid’ hose caddies out there; well designed mechanics for the plumbing, substantially improved over old plastic designs. [UPDATED REVIEW] The Ames “Neverleak” premium hose caddy has a fatal design flaw at the Achilles heel of the basic unit structure: a plate that is the only mechanical connection insuring integrity of the sides being held together; that plate has a circular ridge that rides in a groove as the central hose reel rotates, wearing constantly whenever the hose is drawn out or returned. WHEN, not if, that $2 part wears down, the >$100 “Neverleak” unit becomes “Certainleak” — yet Ames will not replace that part, rendering a $100 unit functional trash. Promoting that unit as “Neverleak” without disclosing that a small, inexpensive but critical component wears out and can’t be replaced is irresponsible marketing. Or worse.

I’m not at all sure how to rare this item. We bought our house 18 months ago. There were two of these already on the house. One suddenly locked up. It would not turn. It did not appear to be that old (4-8 years=?). I took it off and took it apart. Finally bought a replace the. I wanted to get the same model to avoid drilling new holes in the brick mortar. The new one went up easy and has worked fine. This unit costs more than some alternatives but I wanted to avoid putting more holes in the house. The other original is working fine. It seems sturdy. I don’t know if the failure of the one that was here was a freak thing or if it is prone to failure. It was more than I would pay. But maybe it is worth it. I have had cheap plastic hose storage units and they are more trouble than they are worth.

Works! Fast delivery!

Solid materials and very attractive design. Easy to install and set up.

This Neverleak hose reel is the only one that I've found that actually works as advertised. Installation was easy with everything needed included in the box. The angle of he hose attachments to the reel is what sets this one apart from all the rest and ensures the hose doesn't kink or bend where it attaches to the hose reel when rolled up on the reel. This is the second Neverleak hose reel I've purchased as I have two hoses. The older one is over three years old and still works like new. This new purchase replaced an aging and inferior hose reel.