Western Digital 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White

Use to have a regular USB type NAS and through some network magic setup through a VPN direct to the house to get to things when away. Cost and effort just got easier. Now this just plugs into your network add files over the internet and locally as well as even a great central DVR for multiple streaming boxes so you can get to the a recording from any streaming box -Wait I reviewed too soon. Here is an Update..The Title as I have really truly has a new meaning. NAS ness is correct - Paperweight. the device keeps going off line, it is an expensive boat anchor than a NAS - I contacted customer support, the support level kept asking for the data I supplied, and after I supplied it yet once again. After some time, Customer Support asked if they could replace the drive. Had asked me to follow their process, I did. and they end they said it would be 5-7 business days. Well After numerous emails they have consistently stated they are working on the resolve and to be patient, and each time it was a new number of days. Well after 2 months - that this should have been resolved. I am not sure what the delay is. Possibly the replacement drives have the exact same problem -

TLDR: Current "My Cloud Home" desktop software doesn't work with the latest MacOS, BigSur. Troubleshooting matter and basic quality test of the mobile app upload/read/delete corrupts the actual directory in your Mac's Finder app. Leaving you with no reliable way to access your stored files.I am writing this on June 10, 2021. MacOS Big Sure has been out for over 8 months, and companies have had access to the latest OS for over a year. So it's inexcusable for their desktop application to not work on the latest MacOS. Just google "My Cloud Home Big Sur" and you'll get all the warning you should need.Here's my deal and why I ended up returning the product:So setup was pretty easy until the desktop application prompts you for an update. You run the update and then the product becomes useless. After running the update you will longer see the device in your Finder app, and be forced to use a web or mobile app if you wish to interact with your My Cloud Home, which is just a terrible thing to have to do if your setting it up and moving a lot of files on it for the first time.Anyway, their "work around" to to simply uninstall the latest version of their desktop software and reinstall a previous version for it to work on BigSur. While it's a terrible practice, at least I might be able to finally get this thing setup and working. Wrong! So I got the desktop app rolled back I a previous version and started moving files over. Progress....I wanted to test the mobile app's ability to interact with files I have moved over, so I opened some folders, saw a handful of files and decided to delete a handful and wanted to go back to the desktop app to see how well that worked. It couldn't have gone any worse.... I opened finder and tried to open the My Cloud directory and my Mac just crapped out and eventually dropped the My Cloud Home from being able to be seen from the Finder app.I am done, and about to head down to Whole Foods to return this thing. Also, as a side note.... I am leaving out a lot of painful troubleshooting and Mac slowdown this whole thing caused. I am pretty tech savvy, having been a Software Engineering Manager and Cloud Engineer, so I am aware of when something is just flat out not worth the effort of troubleshooting with tech support, and cut bait and find something else. If your solution is "since our latest software version won't work, after nearly a year of the latest OS release and less than 4 months from a newer OS release, then your support mantra can't be to fix/resolve your product's problem. It is to just put a bandaid on it until you will have to "call" back later."

When my Time Capsule (TC) died, I was concerned about finding a similar device to replace the TC. I look at and reviewed several potential replacements and decided to go with the My Cloud Home. Feedback and price both played a part in my final decision. I understood My Cloud Home was reaching end of life, but the warranty and support would still be available for some time to come. I've been using the My Cloud Home for about two months and it works fine. Setup was easy and when I called tech support with a question they were very responsive and knowledgeable.

I recently switched from an iMac setup to an M2 MacBook Air and needed something to replace the WD My Book I was using as a Time Machine backup and storage for my Plex library. I was pleasantly surprised to find that this item was designed specifically for this purpose! Very easy set up right out of the box, the applications were idiot proof and I was able to transfer my library and start backing up wirelessly in no time.I've read a lot of negative reviews that appear to be coming from users that are trying to perform tasks that honestly require a lot more powerful and expensive equipment than this and I still don't understand what they were thinking. This is not an NAS, it's a consumer level personal cloud. It does not have limitless applications.One thing in particular I really like is the fact that I can use it for multiple reasons (Plex, Time Machine, misc. cloud storage) and I don't have to mess about with partitions. I understand why this is a turn off to some however I am long passed the days where I want to be messing around with Disk Utility when I don't have to. The dedicated/built in Plex Media Server is also incredibly useful as now I can pull up my library on all my streaming devices without having to make sure my computer is on.

Use Plex media player to play videos from my cloud home so the videos will play smoothly and not choppy.

I ordered this then nearly canceled it because of the very negative reviews.But it works GREAT! It was easy to set up, it up loaded nearly 20 GB of data that that I need access to when traveling in minutes. I have since up loaded a few other files in the 20-30 GB range that went flawlessly. This works way better than the MyCloud I have, its much more stable and very easy to use.I am puzzled by the negative reviews and wonder if the reviewers bought this for the wrong application.I need this to access a variety of files that I often need when on the road. I have tried carrying portable drives and thumb drives, I still do to a point, but this is real piece of mind to know that whatever happens, I can access whatever I need via this sweetie! I am very pleased with it and based on my experiences and needs, I highly recommend this