Longer RAY5 20W Laser Engraver, High-Precision Engraving Machine with 3.5" Touch Screen & APP Offline Control, Laser Cutter for Wood, Metal, Acrylic, Glass, Leather, 15.7"x15.7" Working Area

This was my first laser engraver, and it is super fun and powerful! This thing works well on wood, slate and even metal. Planning to use it to make gifts for friends and family. Just be careful with a 20W laser and take safety precautions from burning or damaging eyes. Great product, highly suggested buying.

I can't express in words how satisfied I am with this laser. The Ray5 w/10W laser module greatly exceeds my expectations. The laser is very well-built, and was rather easy to assemble as long as you follow the directions step-by-step. Took me about 45 minutes to assemble it - as this was my first laser and I've never put one together before. In the short time that I have owned it I have already made fantastic engravings such as coasters, art, monograms, and other fantastic projects. I can't believe how powerful this device is...simply SUBERB! I did my internet due diligence [for two weeks] before purchasing this specific unit by Longer, and I'm glad I did. There were many other laser options out there, but the Ray5 received fantastic reviews from everybody that uses one, and most of them were using the 5W version. I decided to go with a 10W unit because I wanted to make sure that I did not outgrow the 5W unit too quickly - if that's even possible because the 5W unit received rave reviews for what it could do. Plus the fact the Longer Ray5 has a color display in the left front that makes things so much easier when using it.Yes, I had several questions after assembling the laser and starting to use it - and I must say, product support from Longer has been simply incredible. I would email a question and get a response within 24 hours - if not sooner - in every instance. The only way customer support for the Longer could be better, is if the support staff were in the same room with me when I asked a question. Customer support is important to me - but I never anticipated it would be this good. I'm glad I chose this Longer laser.So I'm sure whoever is looking to purchase a laser is going to do their own due diligence. If quality, ease-of-use, power, and importantly - customer support – is important to you, look no further. Choose a Longer Ray5 laser and you will not regret it!

When my son plugged it in it didn’t work correctly and then he realized he had to turn the laser on. When it turned on it burned a hole in the table which will be a subject of conversation for a long time. However, it works great!

this was my first desktop laser that i bought and was really excited to receive it . it does work well like all the reviews say but i guess i was one of the few that received it in a defective matter. any straight lines or squares that i would engrave or cut , they all came out skewed or out of shape.i did the obvious and change the speed and power.Nothing. i took apart the machine several times thinking it may have not been square but after reading a lot of reviews on other laser sites ,it seems that maybe one of the mirrors inside the actual laser may have shifted. i make a lot of acrylic signage using a c02 laser and if the mirrors do shift,they are a little more accessible to work on if this tends to happen. Since this laser is far different than the c02 laser i just didnt want to try and see if that was the issue plus it being brand new.other than that it seemed to perform very well

This engraver works as advertised. As a beginner in engraving, I find myself diving deep into the art form. It's a really good hobby and a means to additional income. My only downside is the assembly took some work, between youtube and the manual it was assembled in 35 minutes. Apart from that I didn't get the washers andsome screws as per the package it came in. Nevertheless, that was an easy workaround and I'm happy with this purchase.

After about 5 uses, this has stopped working.

Longer Ray5 is easy to use and works great for my needs. Had a small issue with the Y axis cable and contacted Longer support and they helped me diagnose the issue and will be replacing the cable pack for me under warranty.

Product arrived, worked for a couple of days then started having problems. Amazon was no help and just directed me to the manufacturer, which made me less than optimistic. Reached out and after a few days of communication it was determined the control board was likely the issue. In less than a week I had a replacement part. To get a part from China to Arizona in 5 days is an A+ to me.