Question 1

If i buy from usa and add a 3 year protection plan, would it be possible to get the benefits in india once its installed there?

Accepted Answer

Do NOT use Asurion. They are a scam company and will fight you every step of the way when trying to cash in on one of their warranties. I just recently went to them with a cell phone warranty for an $85 phone. They wanted a $200 deductible before they'd give me a REFURBISHED phone when a brand new one can be bought for $85. NEW, not refurb. Think about that. If you want insurance, then "self insure". Set aside the money you'd pay for insurance into an account you don't touch. If a camera breaks, you'll have more than enough to replace it. If you don't want to do that, consult literally any insurance company other than Asurion.

Question 2

Can I do 2 way audio with the right camera on this system and if you answer is yes wich camera woud that be? Thanks

Accepted Answer

Hello,

Thank you for reaching out to us with your question. We do not have any compatible cameras to this system with audio features. We would recommend you look into any of our Swann NVR kits. These will have 1-way or 2-way audio.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

Question 3

Having trouble aiming the cameras.  cannot rotate the camera body on its mounting shaft. angular film angle makes the image in-frame show up lopsided?

Accepted Answer

Hello,

Thank you for reaching out to us with your question. The camera will have 3 pivot points to help you achieve the best viewing angle. Please contact our technical support team and we will be able to further assist you.

We can be reached 24/7 at 1-800-627-2799.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

Question 4

Does this product come with its own power supply

Accepted Answer

Hello,

Thank you for reaching out to us. Yes, the recorder and cameras will all include their own power supplies.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

ASIN	B082G2R12W
Alert Type	Motion Only
Antenna Location	Indoor,Outdoor
Batteries are Required	No
Best Sellers Rank	20,104 in Electronics & Photo ( See Top 100 in Electronics & Photo ) 306 in Bullet Cameras
Brand	Swann
Colour	White/Black
Compatible Devices	Alexa
Connectivity Protocol	Other
Control Method	Voice
Controller Type	Google Assistant
Customer Reviews	4.2 4.2 out of 5 stars (304)
Effective Video Resolution	1080 Pixels
Field Of View	90 Degrees
Form Factor	Bullet
Global Trade Identification Number	00840236126866
Included Components	Camera Body & Accessories
Indoor Outdoor Usage	Outdoor
Item Dimensions	10.3 x 19.8 x 21 centimetres
Item Type Name	Bullet Camera
Item Weight	454 Grams
Light Source	Infrared
Manufacturer	Swann
Material	Metal
Memory Storage Capacity	500 GB
Model Name	Swann Indoor Outdoor Home Security Camera Cam Heat Sensing Bnc Wired Add To Dvr Swpro
Model Number	SWPRO-4KWLB
Mount Type	Wall Mount
Network Connectivity Technology	Wired
Night Vision	Night Color
Night Vision Range	32 Feet
Number of Channels	4
Number of Items	1
Other Special Features of the Product	Motion Sensor
Part Number	SWPRO-4KWLB
Photo Sensor Technology	CMOS
Power source	Battery Powered
Rear Webcam Resolution	8 MP
Room Type	Office
UPC	840236126866
Unit Count	1.0 count
Video Capture Format	MJPEG
Video Capture Resolution	4k
Viewing Angle	90 Degrees
Voltage	12 Volts
Waterproof Rating	IP66
Wattage	66 watts
Wireless Technology Type	Wi-Fi
Zoom Type	Digital Zoom

Add-On DVR Bullet Security Camera System with Sensor Spotlight, 4K Ultra HD Video, Indoor or Outdoor Design, Dusk to Dawn Color Night Vision Plus True Detect™ Heat and Motion Detection

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Common Questions