My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

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Soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for AI Clear Calls, Single Earbud Mode (White)

Soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for AI Clear Calls, Single Earbud Mode (White)

Product ID: 528494621

Details

Brand
Soundcore
Color
White
Ear Placement
In Ear
Form Factor
In Ear
Impedance
16 Ohms

🎧22 EQ presets + customizable sound

💧Water-resistant design

🔋28H total playtime

Description

🎶 Elevate your sound game with earbuds that work as hard as you do.

ENDLESS LISTENING FREEDOM - Up to 9 hours per charge, 28 hours with case—power through your day without pause.
TAILORED AUDIO EXPERIENCE - 22 preset EQs plus customizable tap controls via the Soundcore app for sound that’s truly yours.
LIGHTWEIGHT POCKET READY - Compact, ergonomic earbuds with a handy lanyard-equipped case—carry premium sound wherever you go.
SEAMLESS SINGLE EARBUD MODE - Use either earbud solo without missing a beat—perfect for multitasking pros on the move.
CRYSTAL CLEAR CALLS ANYWHERE - Dual mics with AI noise reduction ensure your voice cuts through even the noisiest environments.

Soundcore by Anker A20i True Wireless Earbuds deliver a professional-grade audio experience with Bluetooth 5.3 connectivity, 28 hours of total playtime, and 22 customizable EQ presets via the app. Designed for all-day comfort and portability, these water-resistant earbuds feature AI-enhanced dual microphones for crystal-clear calls and flexible single-earbud use, making them the ultimate companion for busy millennials who demand quality and convenience on the go.

Specifications

ASIN	B0BTY9J6L2
Additional Features	Fast Charging, Lightweight, Water Resistant
Age Range Description	All
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Battery Average Life	9 Hours
Battery Charge Time	28 Hours
Best Sellers Rank	#13,559 in Electronics ( See Top 100 in Electronics ) #907 in Earbud & In-Ear Headphones
Bluetooth Range	10 Meters
Bluetooth Version	5.3
Brand Name	Soundcore
Built-In Media	Easy and Stable Connection: After easy first-time pairing, the earbuds automatically connect to the last paired device when you take them out of the case. The earbuds also use Bluetooth 5.3, for a fast and stable connection.
Cable Features	Without Cable
Carrying Case Battery Charging Time	3 Hours
Carrying Case Color	Black, White
Carrying Case Weight	0.09 Pounds
Color	White
Compatible Devices	Bluetooth-enabled devices
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Media Control
Customer Reviews	4.4 4.4 out of 5 stars (15,480)
Earpiece Shape	Rounded Tip
Enclosure Material	Plastic
External Testing Certification	/
Frequency Range	20Hz - 20kHz
Headphone Folding Features	In Ear
Headphone Jack	usb
Headphones Ear Placement	In Ear
Impedance	16 Ohms
Is Autographed	No
Is Electric	No
Item Weight	0.09 Pounds
Manufacturer	Anker
Model Name	soundcore A20i
Model Number	A3948
Noise Control	Sound Isolation
Number of Items	1
Series Number	2
Specific Uses For Product	Calling
Style Name	Classic
UPC	194644124458
Unit Count	1.0 Count
Warranty Description	18 months warranty
Water Resistance Level	Water Resistant
Wireless Technology	Bluetooth

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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