Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge, for Pet Hair, Wifi, Black/Silver (RV2610WA)

The media could not be loaded.  Estoy fastidiado con mi Shark es muy buena en aspirar piso y alfombras, al momento de ponerlo en modo trapeado hace doble trabajo aspira y trapea deja los pisos muy limpios con la trapeadora. Es muy importante quitar obstáculos grandes para que haga bien su trabajo…. Ahora lo malo es que soy de México y no existe aplicación para poder controlar desde un dispositivo móvil. Hago llamado importante eh urgente al vendedor que liberen alguna aplicación para uso en México. Es muy buena la Shark como para no poderla usar con aplicaciones.

Does an amazing job

I’ve waited a couple of months to give this Shark AI robot vacuum cleaner a thorough review so that I would have the opportunity to fully discover its pros and cons. We recently moved to a new home, so when we first set up the robot vacuum cleaner, the house was in disarray and I was worried about the mapping function - given that we had not arranged our furniture the way we wanted it, or even purchased all our new furnishings. So I figured it would take some time to truly assess how the robot vacuum performed and adjusted as we settled into the house.While our previous robot vacuum cleaner (that we retired once we moved into this new home) was not a Shark model, we are familiar with Shark vacuum cleaners. One of the three handheld vacuum cleaners we own is a Shark, and we also own the Shark HydroVac XL 3-in-1 Vacuum, Mop, and Self-Cleaning System. We have a generally favorable view of the brand and were excited to try this robot vacuum out.Overall, we have definitely found this to be an upgrade from our previous robot vacuum cleaner and it performs much better - but not without a few minor issues which I will outline below.PROS:- Set up is quite simple and does not take a huge amount of time. The functions are relatively easy to figure out and we managed to get the robot vacuum launched and running quickly - sending it out to map the house.- It performs extremely well on our hardwood floors, and thankfully, the vast majority of our home consists of hardwood flooring.- We are satisfied with the vacuum and mopping features. Having owned robot vacuums before, we understand that they are not meant for deep cleaning but to perform regularly daily maintenance to prevent your house from becoming overly filthy in between actual manual deep cleans. If you keep this in mind and are not expecting deep cleaning wonders, then the performance will likely meet expectations for the most part.- Having the self-empty bin is highly convenient and we don’t feel the need to supervise the vacuum as much, which often defeats the purpose of having a robot vacuum. Sometimes, with our old robot vacuum, it would stop cleaning because it needed to be emptied and we were not around to do it.- Navigation, while not 100% flawless, is much better than previous robot vacuums we have owned so far.- This Shark robot vacuum goes back and forth over spots, and seems more thorough with cleaning - especially since it makes an effort with edges and corners.- It performs pretty well with pet hair, which doesn’t seem to jam it up or get tangled very much.- The suction is strong for a vacuum this size!- You can set up no-go zones via the app.- The app is quite functional, and while I felt that it lacked a few features that I would have liked to see (such as the ability to track the vacuum’s movements remotely and see where it is in the house, and the ability to name some rooms correctly because the app just does not offer those room names, like guest bedroom), it still offers a lot of helpful options that should satisfy a lot of the average user’s needs. And while the wish features we found lacking would have been very nice to have, we ultimately find ourselves doing fine without them.CONS:- Mapping in the app is kind of a mess and not very intuitive. I felt that this could have been better designed.- While the robot’s navigation is better than our old robot vacuum, we felt that it had difficulty generating a very accurate map. We are not sure if this could be attributed to the fact that we had just moved in, as I mentioned, and things were in constant disarray. Between the robot and the app, it took us a while to get the mapping sorted to our satisfaction. I highly recommend that you do not do what we did by setting up the robot vacuum while your house isn’t in perfect order with 100% clear pathways. Wait until your home is tidy and more or less the way it normally appears.- The self-empty bin is so helpful but in our household at least, it fills up faster than the product claims. Having said that, we are a pet household, so we might have more debris than the average house.- While this is a dual action robot vacuum and will clean both hard floors and carpet, I find that it sometimes has issues switching between the hardwood floors and a rug. Of course, a rug is not a carpeted floor, and I don’t know if this is an important factor. We don’t have any carpeted floors so I cannot comment on how it performs in that regard. However, there is some clunkiness and inefficiency around cleaning and navigating around small rugs (especially if the robot vacuum is trying to mop the floors and one of the rugs is in the way). We are still trying to figure out the best way to have the robot vacuum not run over the rug with a wet mop attachment and get it wet - which could happen even if it does not actively “mop” the rug.- The robot vacuum is a bit noisier than we expected.Overall, we are still very happy with this robot vacuum and it’s the best one we have owned so far.If you are considering buying one, I definitely recommend investing in the version with the self-emptying chamber. It has made our life a lot easier!

I've had 2 robot vacuums prior to this, and this is by far the best yet! It does a great of cleaning, which is the bare minimum. But it also uses the base to empty the robot, which means we don't have to empty it every day. And the app let's you define rooms so you can tell it to just clean a specific room, which is amazing. And we also have areas we never want it to clean, like the laundry room (there is always clothes on the floor that get the vacuum stuck).And unlike some others (cough Eufy), which just randomly bounce around the house until the battery dies, this one is methodical in cleaning your house in a nice grid.We've only used the mop attachment twice, once as a test, and once right before christmas dinner. you can use the app to define which parts of your house are carpet vs hard surface, so it knows to only mop specific areas. It does seem to use a LOT of the cleaning fluid though, we are already out (which it notified me it was out!).

Overall its a great bot but the thing that is killing me is the mopper. First of all poorly made. Mopper broke, called in, they had to replace the whole unit, and the second unit broke too. I went in and fixed it myself, seems the trouble is the super cheap water pump it uses. Seems to be a third party part which is only a water pump and bought cheaply by shark from another company. It is NOT a vacuum cleaner part. The place I think they buy this pump from is not a vacuum parts company. Just saying cheaply made but expensive in price, this shark. This pump gets gunked up pretty easy and then the water starts to streak and does not go on the floor well. I drilled bigger holes in the pump but it still gets some issues, bad design.Even if it worked right, its still a bad mop. Just smears dirt around and cleans nothing. I marvel at how dirty my floors look. I am just buying a different unit. Even if the mop worked perfect the mop design is still quite inferior and i want my damn floors clean.So people with maybe not so much to mop or are just interested in vacuuming, then this unit is excellent, has a lot a nice features and navigates well.Darn thing vacuums much better than i could, and i do adore that part of it. Thing vacuums great.So what are my suggestions for the mopper?Dual spinning mopping pads. Actually scrub the floors. None of this Sonic Mopping bs. The sonic mopper actually breaks a lot. Much more complex than a motor which just needs to spin, but the skark mech uses that poor water pump to shake the plate back and forth. Water flow breaks then the whole thing break. Spinny motorized pads? Those wont break and better design.Have unit periodically return to base to clean the pads. Stop smearing dirt and actually remove dirt.Make sure the unit accepts proper mopping fluid, its CRAZY we have all these fancy bot moppers that cant take proper fluid. Sure shark had its own fluid but what if u want to use floor shining fluid or whatever? A proper mopper must accept proper mopping fluid!Your use of any kind of fluid even sharks will increases chances the pump slows down, but i am pretty sure just plain ol water will too as contaminates will still get into the water(its….running around on dirty floors so yea).Cmon people, surely you studied mopping issues before designing the unit, yes? This mopper does not address the basic use cases for mopping, such as i need to get the dirt of my floors. How did you think this unit would do that when you designed it? Normally i would not make such a big deal here but look at the price tag for the price you pay you want it to work. Wouldnt be a big deal for a cheap unit but for this thing and its price tag, you need it to do as advertised, but it does not