No software, no user guide and no asseble instructions in the delivery. please send them asap. tnx

Hi USB flash is sent with the package. There is software and user guide.

How I can have technical support?

Yes. mail to joanie12316@126.com

Can I use Microsoft word to create a document and formatting?

No, you can not use Microsoft Word to operate the Robot plotter. You can use most vector based drawing programs, but they will need output reformatting to work. This machine was designed to use Inkscape Drawing program. It is freeware and does support most other formats for conversion. It does have a built in word program for writing .

What is your return policy?

Lifetime service guide. One year warranty. Return every part and send to specified address, full amount will be refunded.

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✍️ Elevate your creativity—where precision meets DIY passion!

DIY ASSEMBLY EXPERIENCE - Engage your inner maker with a simple one-step assembly, guided for smooth setup and instant creativity.
VERSATILE CREATIVE TOOL - Ideal for artists, educators, and automation enthusiasts seeking hands-on innovation beyond standard printers.
PRECISION A 3 XY PLOTTING - Draw with millimeter accuracy on a spacious 35x35cm canvas—perfect for detailed creative projects.
LIFETIME SOFTWARE SUPPORT - Stay future-ready with continuous software updates that keep your plotter evolving alongside your ideas.
LEAD FREE INTEGRATION BOARD - Eco-conscious design with improved power stability ensures reliable, long-lasting performance.

The iDrawHome A3 Pen Plotter ROB-045 is a metal-constructed, nearly pre-assembled XY drawing robot designed for precise handwriting and line art on A3-sized surfaces. Weighing 2.44 kg and measuring 35x35x17 cm, it features an improved power control board with lead-free components and offers lifetime software support. Perfect for creators and educators who value hands-on assembly and detailed plotting, this tool transforms digital designs into tangible art with millimeter precision.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

₱55545

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Philippinesstore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Manufacturer	iDrawHome
Part number	ROB-045
Item Weight	2.44 kg
Product Dimensions	35 x 35 x 17 cm; 2.44 kg
Item model number	ROB-045
Colour	Black
Material	Metal
Item Package Quantity	1
Batteries included?	No
Batteries Required?	No

iDrawHome A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -ASSEMBLE NEEDED

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