The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood Paperback – Import, 25 April 2023

In today’s fast-paced, noisy, rapidly changing, volatile world, communication is key to success, yet the art of listening is often overlooked. Heather Younger's "The Art of Active Listening" is a timely and powerful guide for why and how we should listen more effectively as leaders and as humans. This is not just a book—it's a journey towards profound self-improvement and transformative understanding of the world around us.Heather’s unique 5-step framework is a transformational roadmap for leaders to be better at truly listening. What makes this book unique is the humanity at its core. Heather goes beyond techniques and strategies to tap into the universal desire to be heard and valued and foster that sense of belonging that we so desperately need in this world. Her approach is rooted in empathy, compassion and heart. I can’t wait to use Heather’s book as a part of my work with leaders and teams to build more resilient and adaptable cultures.I can't recommend this book highly enough—it's a true game-changer and I highly recommended it for any leader seeking to boost their communication skills and forge stronger connections in this noisy and sometimes disconnected world.

This book is insightful and brilliant!! Highly recommend! Heather R Younger is an elegant writer. Her book will provide you with the key practical steps that can make everyone a better listener. More than just "at work", in Every situation, Every conversation and Every interaction.Buy it. Buy it Now. And buy one for your friends --- they will thank you for it. :D

Heather Younger did not disappoint in delivering practical and meaningful knowledge found throughout her latest book - The Art of Active Listening. As I read her book, I found myself reflecting on past conversations and situations in the workplace which I would have handled very differently if I had this book as a resource.The way in which Heather uses a combination of storytelling, real world examples and immediately applicable tools to help readers unlearn and reframe listening habits resonates with me. Often we find ourselves responding to negative stimuli simply to respond/defend without truly assessing what is being said to understand. In this busy digital world in which we live in today of constant emails, Slack messages, text messages, Zoom calls and more chats, our conversations are becoming more transactional (not a good thing).The Cycle of Active Listening Model is a perfect framework to help reshape our approach to listening to deepen our relationships and human connections in and out of the workplace. By using the strategies shared in this book this will help readers stop speaking past each other and start listening to understand, build more meaningful relationship and truly create a culture of active listening. The Art of Active Listening is a must have resource for individual contributors, leaders and anyone who wants to listen more effectively. Get your copy today!

I ordered 13 copies of this book pre publication and am not sorry. The Art of Listening has been my passion project for y years and I have read almost every book on the topic. Heather’s background makes her an instant authority on the topic. This book does not disappoint. It gives you insight to a practical process to use to improve your listening skills which instantly improves the culture of your workplace, friendships and home life. I highly recommend.

Interesting slant to what active listening means.