How long is the coverage on my Citizen Watch?

Your Citizen Watch comes with a five-year, limited coverage. When you register your watch online or through our app, you will receive an additional coverage year free, for a total of six years coverage.

How do I set my watch?

If you know your model number, go to our website and search or browse for your model. When you're on the product page, the setting instructions are listed at the bottom of the "features" section.

How do I get a manual for my watch?

Setting instructions can be accessed through our website and our My Citizen App (available for iOS and Android). To obtain the instructions specific to your watch, you will need to provide the Movement Caliber Number on your watch's caseback.

Are there replacement strap or links for my watch?

Straps, bracelets and links may be available for certain Citizen watch models. To find out if a replacement strap or part is available for your Citizen Watch, please visit our new self-service portal.

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Reviews

C**S

Takes a licking and keeps on ticking.

This watch is elegant. The mother of pearl face is gorgeous and easy to read. I wear it 24 hrs a day.A few times I forgot and showered with it on!I am obsessed and never want to be separatedfrom it. Plus renews from light. No battery needed.

15.09.2025

B**R

I am obsessed, my favourite

I love love the quality the shape. It’s very beautiful. I highly recommend.

1.08.2025

K**W

Beautiful

Dainty and beautiful! Exactly what I was looking for

14.09.2025

K**S

Classy & Hassle-Free

Absolutely love this watch! The gold tone and champagne dial look so elegant and perfectly complement my warm skin tone. Slim and lightweight but still feels high-quality. Best part? No battery changes—just light-powered! Perfect for everyday wear or special occasions.

9.08.2025

R**T

Looks good

Nice watch

14.09.2025

A**N

Gorgeous! But too big for my wrist

This watch is stunning but the metal band is too large for my wrist and will slip off if not being held down as it is in the photo.

12.01.2025

F**O

jewelry clip opens too easily

Nice watch albeit very narrow and not so easy to read. I lost it after 1 month because the jewelry clip opens too easily. If you buy it, I advise you adjust it tightly to your wrist and don’t use it for vigorous activities like exercising or hiking

10.09.2025

L**3

Small and elegant

This watch has a small face which is what I like about it. I’ve taken the picture next to my index finger for scale. Nice weight. Very shiny. Love that it’s an eco-drive that takes no battery- only needs light to run. Will be used as my everyday watch. Citizens is a reputable brand that’s been around a long time. Happy with this purchase.

26.02.2025

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.