KwiksetHalo Fingerprint Wi-Fi Smart Door Lock with Premium Lever, Keyless Entry Electronic Contemporary Deadbolt, No Hub Required App Remote Control, with SmartKey Re-Key Security, Matte Black

When i first got the lock in 2020 I thought it was defective. It would randomly work--or not--and I almost returned it. After several app and firmware updates (as of 5/2022) it's 95% there. Here are a couple of hints to make your life easier: when setting up make sure the lock is not already paired with your smartphone--otherwise if you try to add the lock it will fail or cause the app to crash--with no warning or explanation. It's an easy fix though: when first setting up, or re-setting up, just check bluetooth and hit "forget this device" if it's already there. For wifi, make sure you have 2.4ghz and that your signal is strong. A weak signal causes all kinds of random issues (as I eventually figured out), and anything but 2.4ghz doesn't work at all. Move the router closer or add a repeater if you have to otherwise the lock will be inexplicably unreliable. After setting up wifi, it'll likely ask you to update firmware. Do it. The original software/firware from 2020 was ridiculously buggy. As of mid 2022 it's pretty solid. The firmware update takes quite a while -- several minutes at least, so don't worry if it seems to be taking too long.After that you add people, program fingerprints, and you're good to go--almost. When the lock works, it works. Some of my early problems were related to weak wifi, which caused unlocks to randomly fail. Now with better wifi and newer firmware everything works as it should 95% of the time. It's not 100% of the time unfortunately, and if I didn't have a secondary lock that works by numeric keypad I would've been locked out several times. I've noticed the main problem is direct sunlight, and the lock heating up. I have the dark bronze color, which gets hot to the touch, and somehow that confuses the fingerprint reader. In the shade and at night it works 100%. In full sunlight it still works most of the time, but sometimes fails to read correctly. Another big hint, and a workaround that helps: when setting up a new user the app suggests progamming a second finger and that is mandatory. As an extra precaution I suggest adding a second person (that is also you) and program two more fingers. This gives you four chances for the lock to work in case it can't read a particular finger. When the sun is out and the lock is hot, and if your primary fingerprint doesn't work, sometimes the backup does.Soooo....in summary it's a great lock, fantastically convenient when it works, which is most of the time. If Kwikset can fix the sun/heat issue it's a definite 5-star device. I love being able to leave my place without keys--or even my phone--and entering without having to punch in a cumbersome code. If your front door is shaded I'm guessing the lock will work 100% of the time for you, or close to it. Even so make sure you have a backup--carry a key, have a hidden key, or an alternate lock/entry. Otherwise you could get locked out.

I don’t understand the bad reviews I have really loved this product. Bringing in groceries, leave your keys in your pocket. Installation was easy. I watched a YouTube video to help. Looks good as well. Any main entrance to your home I would highly recommend!

This lock installed easily. I had a little trouble connecting the blue tooth, but that was due to pilot error and understanding the instructions. The firmware update took a few minutes but went very smoothly. Adding finger prints was easy and so far has worked flawlessly. Very nice product if it keeps working well.

I put this in today. Installation wasn't too bad. The firmware update seemed to take a long time, but it eventually did it. Fingerprint reader works. It's not too bad. My tip would be to make sure the door is shut when you're teaching it your finger print so that it's positioned the same as to when you're unlocking.So far so good. I'll update this if I ever have any issues.

I liked this lock so much I have purchased a 2nd. I purchased the 1st one on April 2nd from Lowes and this 2nd one last week from Amazon. No issues with the install. I did not replace the portion of the package already within the door jam. With windows on the door, someone desiring to break a window can do that and turn the knob. Therefore, the extra security of the two long screws was not needed. The iPhone application is relatively easy to set up and navigate. The bolt has jammed only twice, and the battery pack is still at 85%. I was able to check the lock status from 50 miles away as well as to lock and unlock the device successfully from my phone from that distant location. One point stated in the installation instructions was that you should not overtighten the screws on the lock mechanism. I had to back off a turn on the screws and the lock functioned normally. WIFI connectivity was simple. I use a UNIFI system (Firewall and access point). If you have an Amazon Fire device in the same room as the lock and your Fire device works properly, this lock's WIFI should work as well.I have noticed a differenced in battery life. My first one was installed on 2 April and is at 35 % battery and the basement lock is already at85% in eaarly June. The basement lock has only been used 4 or 5 times wherease the first lock is used multimple times daily. I think the key to battery life is the distance from the WIFI access point. The first lock is about 15 feet from the access point and the basement lock is well over 60 feet from the AP. Just my guess.

Buen equipo, pero la compré porque anuncia instalación básica gratuita, aun con el vendedor Amazon México, no fue incluida.La cambiaré por una schlage.

Just installed this product and went to download the app... It’s not available outside the US & Canada. Crazy!!! Why??? Was so looking forward to replacing my Kevo 2Nd Gen with this model. It's useless without the app... Just a very expensive dead bolt. I tried to contact Kwikset to query the unavailability of the app but the International number doesn't work. I sadly have to return it!

La aplicación aun no esta disponible en Mexico. La duración de la batería dura aproximadamente 2 meses.

Un tornillo de instalación no entraba en el barreno, por lo que el proceso de instalación fue demasiado difícil y no quedó bien, no lo regresé porque ya había hecho el hoyo en la puerta