Hi what date are on the kool pak gel packs?

They're marked: Lot 2017 - 08 and Exp 2021 - 08 Hope this helps

Do the packs come with a sleeve or can you put them directly on skin when cold?

You can put them directly onto your skin without problem, provided they are neither too hot nor too cold. But its always best to put a cloth barrier between you and the pack for wicking sweat/condensation.

What are the packs, not the contents made from?

They are a sort of rubbery material but are like cloth on the outside.

Is there a possibility of leakage (I'll be travelling on a plane)?

No there isn't. You can put these in the hold no problem.

Desertcart Logo

Deliver to Philippines

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥❄️ Your all-in-one pain relief sidekick for every ache and injury!

DURABLE REUSABLE - Reinforced welded seams and soft nylon cover ensure long-lasting use and premium comfort.
ERGONOMIC FLEX FIT - Generous 12x29cm size molds effortlessly to neck, back, legs, and stomach for all-day relief.
EXTENDED COLD POWER - Keeps its chill for up to 2 hours at room temp—perfect for prolonged swelling reduction.
MICROWAVE READY WARMTH - Quick 30-second heat-up with flexible timing to customize your comfort zone.
DUAL TEMP THERAPY MASTERY - Seamlessly switch between soothing cold and comforting heat for targeted pain relief.

Koolpak Hot and Cold Gel Packs offer versatile, reusable therapy with a flexible 12x29cm design that fits multiple body parts. Each pack cools for up to 2 hours and heats quickly in the microwave, providing effective relief from swelling, muscle tension, and joint pain. The durable, soft nylon cover and reinforced seams ensure lasting comfort and reliability in a convenient 3-pack.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.