Flash Furniture Hercules Series Big & Tall Swivel Office and Gaming Chair, Ergonomic Mesh Office Chair with Padded Seat and Ratchet Back, Black

Ok, I just got my chair today and put it together pretty easily. It came with all the parts packed well and even had the allen wrench included. I assembled it alone in about an hour with a few breaks in there. As soon as I took it out of the box I knew I had a good chair. I previously had an "executive" leather office chair from staples which I loved and thought was heavy duty. That chair died a slow death where first the lifting mechanism stopped working, then the leather started to degrade, and finally the wheels broke off. It was an old chair that I even slept in a few times, so I got my money worth. The next chair was cheap and uncomfortable basic computer chair I left when I moved apartments.But this chair is the real deal. It was wider than my favorite executive chair, the chrome base was reinforced and not hollow and just way sturdier, the wheels are stronger looking, and it is HEAVY DUTY. So far so good, I am sitting in it as I type this review. It lost one star because I don't know what the heck that lever on the left does? The instructions only have pictures and that lever is not labeled. If I figure it out I will revise the review. But it is a nice wide solid chair for us big folks.Edit:Ok, the left lever is the tilt lock duh. And I do love the chair and it deserves 5 stars even though I don't like the tilt. I score is 4.5 but will give it perfect 5 not to be the oddball :-)Edit 2: I've seen a lot of reviews saying the hydraulic lift breaks after a short while, and honestly mine was starting to go too. I think maybe a year in I started that slow sink when I sat down. I wrapped the cylinder in duct tape and kept using it, but the chair would sink and then I'd have a hard time lifting it up due to the tape gunk. I was wrestling with a chair! Finally, I just took the tape off and decided to live with it in the low position but for whatever reason, the chair works perfectly again? I can lift and lower it as usual. Maybe I got lucky because I was not planning on replacing that lift mechanism after paying so much for the chair.

I was VERY disappointed with this chair. I specifically bought this chair because of the claims made by seller. I needed a chair I could sit on all day every day; I'm disabled with bad knees, so about all I can do is sit at my computer at home all day. Seller says, "This chair was designed to meet your around the clock needs. Also known as Multi-Shift task chairs, a 24-hour office chair is designed for extended use or multiple-shift environments. This chair can be used in a 9-5 setting, but it was specifically designed to meet the needs of workers in 911 dispatch offices, nurses' Stations, call centers, control room engineers, Disc jockeys, and Government personnel."My chair's pneumatic lift stopped working after one month! I now feel like I'm sitting on the floor! I HATE THIS CHAIR!!!Seller goes on to say, "This chair has been tested to hold a capacity of up to 500 lbs...The pneumatic adjustment on this chair offers a very smooth adjustment range to achieve your desired height."I weigh 100 pounds less than this chair is rated for! At first I thought it might just be a mistake and the wrong pneumatic lift was packaged with my chair. So I contacted the seller and instead of honoring the warranty they told me to call the manufacturer. I then called the manufacturer and they told me to call the seller!So here I sit in my busted chair and I couldn't get ANY help from the seller or the manufacturer! My advice to anyone thinking of buying this chair or any chair made by "Flash Furniture" is THINK AGAIN! No Customer Service means your on your own!This is the first time I have paid this much money for an office chair and I couldn't be more disappointed! Used office chairs I have bought for $30 to $50 dollars have lasted me from a year to two years. I thought I was buying my last office chair so I spent the money expecting my chair to last maybe 10 years, instead it lasted a month!Think hard about paying this much money for a chair that could fail after a month of use! Although I don't think it's the chairs fault, I am mostly angry about the HORRIBLE CUSTOMER SERVICE I received! Neither the seller nor the manufacturer would stand behind their product! Sending me a new pneumatic lift for the chair would have been the right thing to do, and it wouldn't have costed them very much, but instead they both passed me off to one another hoping that the other would make it right!