Fellow Stagg ECG Electric Gooseneck Kettle - Cast Coffee & Tea Pot, Stainless Steel, Quick Heating, Matte White, Handle, 0.9 Litre

I have been a huge fan of Fellow products and their excellent customer service that I will always look at their products first. This one didn't disappoint either. It is fast and above all extremely quiet! The temperature adjustment know and the "keep warm" function work great! I love it!

Per quanto mi riguarda bollitore elettrico super, bellissimo il design è la “versata” del THE così lenta è un momento di piacere e relax che mi godo ogni volta che lo uso! Approvato! Dettagli perfetti, nessun difetto o malfunzionamento da circa 2 mesi che lo ho acquistato.

Ok, so I'm a bit bored while waiting for new software to install:) So I ordered this fancy kettle primarily so I could get boiling water fast to add that little extra bit of sterilization to those few things I hand wash at the sink during this covid mess. That it also looks cool, is fast as heck (and far more energy efficient than microwaving water), and can also be used for coffee or tea...well, that's just a Plus:) Took a few weeks to ship - very understandable. It was shipped in it's store box - no outer box from amazon; a bit dissapointed in that, as I don't think it would withstand much abuse. But aside from a loose box seal and a few dents in the box, the product seemed to survive just fine. (Also understandable, but only under the circumstances, esp for such a premium product). It was a bit smaller than I expected, but ~ 1L is just fine, and smaller means less counter space, so that's fine. The pour is much slower than I'd expected, but it sure makes it easier to control (steaming hot water!) so that's good too. Not in that much of a hurry anyway. I saw some comments about the handle 'top knob' being awkward, but I find it the perfect (and safe) place to put my thumb when using. I have somewhat large hands, but not gigantic, either. Best feature is that it's amazingly fast to heat up - even faster when I use tap water instead of filtered, refrigerated water, of course. Big plus on that - I knew it would be faster than microwaving, but is QUITE a bit faster. Seems well made, and I really like the simple 'user interface', and comes with just about the right amount of instructions. Certainly an extravagance - if it dies out of warranty I probably won't buy another one - but in the meantime, I'm having a good old time adding yet another coffee brewing method to my list of options. So far it seems to take (end to end) a bit more time to make a 1L pot of coffee than the Technivorm, but b/c it requires more attention it also makes a slightly better brew. (Though the whole process is a bit too 'hipster' for me.) And, now it's also super simple to brew up a cup of decaf tea at the end of the day - definitely an added benefit. No regrets so far - at least until the CC bill comes next month:) (If for some reason it dies an early death, I'll update this review.)

I was first introduced to this kettle by a family member who had one, and loved it. When it was time for me to purchase such a gooseneck kettle, I was taken aback by the price difference between the Fellow models and the myriad of "knockoffs" available. Having never actually used the Fellow, I suckered for a much less expensive alternative. I mean, how different could they possibly be? As it turns out, actually, quite a bit different. I didn't like the inexpensive alternative model; While it heated water, it had some nondescript brand name glaring from the side, and just felt like it might fall apart. So I tried another. It also "worked", but simply felt cheap, like the first one. So I finally bit the bullet and went with the Fellow. And I am so glad I did. The kettle feels much more substantial. The stainless steel body is much more heavy duty. And yet the kettle is balanced, and pours easily. The kettle seats well on the heating unit, while the knockoffs both wobbled. The controls are extremely simple and easy to use. Overall, the unit exudes quality craftsmanship. It's like the difference between a luxury vehicle vs. an entry level car; both can get you from point A to point B, but the experience is completely different. For me, it more than makes up for the price difference.

Update: I was finally able to reach customer service though it was after the warranty had expired. The woman I spoke to was extremely helpful and resolved my concern to my complete satisfaction. So it may take a while to reach customer service, but it is worth persevering. Given these facts, I would absolutely buy it again Pros: It’s adorable. It makes me smile every time I use it. It does a nice job of heating up coffee water. Cons: It arrived with a huge scratch on the underside of the spout which I didn’t notice for a few weeks and by then I was so used to it I didn’t want to return it. The white lid doesn’t match the white coffee pot. I had a question for customer support a few weeks ago and although their website promises a speedy response, I have yet to hear from them. It was difficult to learn how to use because it has only one button that controls every function and each one requires pressing that button differently. It would be much more useful if it had a buzzer to tell you when it has hit temperature. It would be helpful if there were measurement markings on the inside of the pot. It’s outrageously expensive for what it does.