EchelonStair Climber Sport - Stair Stepper for Home - Stair Climber - Stepping Machine - Stair Stepper Exercise Equipment - Battery Powered x2 AA Batteries - 3 Monitor with Bluetooth Connectivity

The foam on the handle bar was ripped when it arrived but it didn't look like it would affect the function of the machine so that was ok. Used it for the first 2 days and it worked fine, built up a sweat after 10 mins of use so it's not super challenging in terms of cardio. During the 3rd day of use I heard something fall on the floor and 2 screws came out. The steps stopped sliding and a bit of plastic always dropped out. I have contacted customer service and they are at least very responsive. I have asked for a refund as whatever the issue it might have been a well designed machine shouldn't break on the 3rd time of use! However they insisted it's a new product and there hasn't been any reported issues so they are sending out an engineer to look at it. Crossing my fingers it will get fixed but not holding my breath on it not breaking again. I would advise not to buy this product for now until there is more reviews from other users. I took a risk as really enjoy a step master workout, but clearly this product is still too new to be reliable. Hope this review helps others and I hope Amazon is able to help me get my money back from Echelon if they can't fix it or if it breaks again.

Flimsy. Broken off a 75kg user

Returned fell apart