new balanceMens 574 Multisport Training Shoes

9 1/2 4E is a bit tight for me, should I go 10 Wide or 10 4E instead?

What is the drop from heel to forefoot?

I wear a 9 mens it says it runs large order size down think its accurate enough to do so ?

Why can't I return these shoes? I can’t find the option to start a return for this product.