EUFY RoboVac 11 Plus Self-Charging High Suction Robotic Vacuum Cleaner (Black)

I purchased this from US on Amazon.com. It cleans very well. You need to be patient though. It lifts a lot of fine dust even in a clean room. The navigation method of Eufy is not sophisticated. It keeps bumping into the objects and changes direction. At first, it seems like it's never going to be able to cover a room due to the way it navigates, but ignore it and let it do its job. On a single full charge it runs for over one and half hour.You need to clear the floor of all loose cables, water spills, doormats etc. so that it covers the floor well. This made my life easy. It has a clearance of just under 3" and goes under sofa, bed and other furniture which are hard to clean manually.Easily cleans Indian tile, marble or granite floors.Brooming manually is faster if you're in a hurry.

Guys Anker \eufy is a Chinese brand with very ordinary quality..if you are spending 12900 does not seen worth.Their headfones do not last even 3 months due to cheap quality materials .

I have had Eufy since the end of October 2017. It is an amazing little creation. We have all tile floors and a cat and eufy really was helping clean the floors.HOWEVER.... the swivel ball broke a week ago and it no longer stays attached to machine. We lightly use this machine. We were not hard on it. It just broke. After I purchased eufy the seller contacted me by email and asked me to write a review. The seller also said the following in their email “As always, we stand behind our products and will work tirelessly to put things right if you encounter any problems. Simply reply to this email to get hassle-free support.“Sounds good right? Except.... I have sent two emails explaining that Eufy is broken and I have not heard back. So much for hassle free support.I liked Eufy until it broke. $259 for a machine that worked for only 6 weeks is too high a price to pay. BewareUpdate: 12/27/17Eufy seller contacted me after I left review of broken eufy. Said they would help me with broken part on eufy. So far I have not received the part .... but I am hopeful I will get it soon. Too bad I had to leave a review to get their attention. My previous emails to them had gone unanswered.Customer service is important when you spend this much on a product.

UPDATE: My eager beaver has started cleaning at midnight without being programmed. This is a huge problem and from the questions, it's common. I've emailed the company. I don't want to return it because it works so well, but I can't have it running wild all hours of the day and night. I don't know. For the work it does and the low cost, I might have to learn to live with some quirks.2nd Update: After the 2nd night of haunted cleaning, I turned it off. It was off for about 18 hrs before I got back to it. I cleaned the roller brush, unplugged the base, then set it back up Plugged in the base, put unit back on the base and turned it on. I decided to send it to clean for a quick once around and sent it back to the base via the remote. And waited for midnight. It slept through the night. If this happens again, I'm gong to just turn it off. It does what I want it do which is clean, not be a toy/gadget. I'm really not that interested in the bells and whistles. My upright vacuum is supposed to clean and it doesn't come close to the work this one does. So if it has issues, as long as it cleans, I'm happy.It makes it back to the base on it's own about half the time, depending on where it is when it starts back. Again, not an issue for me because I don't run it when I'm not at home.Another tip is about maintenance. After running it about 2-3 times a week for the past 3 weeks, I noticed it was running rough and loud. After a thorough cleaning of the roller brush, it's running quiet and smooth again. I have 3 pets and loads of hair and it's not warm weather yet. You have to maintain it and give it a clear path. Remember you are the human.Before I made the purchase, I googled top/best rated robot vacs and this one came up at the top of the list over the $900 Roomba. I have never been so happy with a product. This thing is amazing. It's the first day and I'm beyond impressed. Before it got here, I did a thorough cleaning to help it out. I have one dog, 2 cats and 2 people with big feet. It's always a hair/ dust mess. So I swept and mopped. I wouldn't have left that much mess for anything. I got all the wires, cords, and cables off the floor. Took chairs out that we don't use. I prepped the house. It has freedom to do it's job and I don't have to worry about it getting trapped. I wanted success and I got it. It's obsessed. Don't pay the big money for the fancy brand. I like that I can actually direct it to dirty areas with the remote if I don't want to wait for it to find them. When I told my tech son that I ordered it, I got the eye roll. Now he's a believer. Says "this thing is awesome!" It's in the kitchen working away while I sit here and type. Right out of the box it went to work and went into every room of the house like a scout. A friend told me it's learning the lay of the land. I just went to divert it from the kitchen using the remote. I'm thrilled.I don't have carpet since my dog loves to pee on rugs, so I can't say anything about that. All tile and dark laminate. The dark color hasn't been an issue. It went behind a chair and found a hairball. After that, it worked behind the chair until it was satisfied it was clean. Others have said it works great on cat litter. I won't risk it. Every vacuum I've ever had was ruined with sticky cat litter. I'll take care of that myself to protect this wonderful thing. It's only January and the dog is already shedding. I can't imagine another Spring and Summer of daily sweeping only to look back and see more hair flying across the floor. I'll run it every night if I have to. It's quiet enough to watch TV and talk on the phone. It just finished after running for over an hour and a half and made it's way home. It was pretty far away, but it got there.

Over the years I've owned a number of robot vacuum cleaners, including a number of iRobot products. I'm very impressed with the RoboVac line, and prefer it over the iRobot. This is our second Eufy Robovac having also purchased the prior model Robovac 11 last year which we have used daily with great success. This vacuum looks good - sporting a classy minimalistic appearance. It has a smooth glass top surface which is easy to keep clean and is resistant to damage from furniture impacts. Everything about this vacuum from packaging to the product has a premium upscale feel to it. The new vacuum is noticeably quieter than the prior model, and it navigates faster than the old model. I am very pleased with its cleaning performance - it's amazing how much dust and debris end up in the collection bin after each and every cleaning cycle. Speaking of the collection bin, this model's bin has been redesigned and is now significantly larger. It also has a foam filter in addition to the paper filter. This vacuum has improved proximity sensors and now rarely bumps into objects, deftly navigation around object while avoiding collisions.The cleaning pattern appears to be random, but by the end of the cleaning cycle, the floor is clean. Once the cycle is completed, the vacuum will roam around the house "looking" for the charging base and upon locating it, will cleverly park itself on the charging pad. All in all, we love our Eufy, and this new model improves upon the prior one. Would definitely recommend!

I really like this RoboVac 11+ so far. (I've had it for 12 hours and have only used it once) Due to the cons listed below, however, I also ordered the iRobot Roomba 690 to try out to see if I might like that better. The prices right now are only $25 apart, so might as well try it out. One of my concerns with Eufy is it hasn't yet built a long reputable history. While the RoboVac 11 has earned top spots in many comparative reviews, only time will tell how long it actually lasts. From what I can tell on these reviews, that seems like many units only last for 3 months... I know iRobot's Roomba devices can easily last for years. On a similar note, I'm concerned when it comes time to replace parts on my Eufy, it may be harder to find them than it would be for Roomba.Pros: Very quiet, picks up a lot! (can't believe my floors were that dirty; you'll be surprised too). You can't beat the price, but Eufy seems to be raising their prices recently whereas other brands are lowering them...Cons: No way to schedule what day(s) to clean on. You can schedule it, but then it will run at that time every single day unless you turn the thing off. Most other brands have a way for you to schedule it to run, say 3 times per week, rather than 7. I also wish it would go back to cleaning once it dies and has recharged. That's a really nice feature to have. Though I guess if the thing runs 7 times a day, eventually then my whole place should get cleaned. Furthermore, I'm not a fan of having to memorize what all the different light colors, light patterns, and number of beeps mean to understand what my RoboVac needs from me. I'd rather an app notify me that I need to replace a part, or clean a filter, than hoping I'm home and hear 1, 2, or 3 beeps to know what I need to do. My RoboVac had a really hard time finding its way home to the charging base. I put the thing right in front of it with nothing anywhere near it other than the base, and it still went in the exact opposite direction or tried to climb on top of its own charging base. Silly RoboVac. Lastly, and this is important, the path the RoboVac takes is superrrrr random. It went to the same section of my living room 10 times, and completely ignored another section in its entire cleaning. Same story in my bedroom; it refused to go around my bed even though there is a ridiculous amount of space for it to get by.I have the Power Boost mode turned on, and never hear it come on when I do the carpets vs the hardwood floors. If it is on, it's super quiet which is awesome.I have 30 days to return this thing, so I'm going to try it out for a few more, and compare it myself to the iRobot Roomba 690. I will return whichever I like least (or give it to a family member for Christmas...)

This is the third brand of robot vacuum I have tried in 7 years. I have tried (in order of preference) Neato, Roomba and this, Eufy. I have found the Neato the vacuum with the best suction (I've had 5 - two replaced due to breaking down) and it doesn't bump things as forcefully as the Roomba. I decided to try the Eufy, because I was tired of having the Neato breakdown at about 1.5 years (though, Neato did replace my latest one even though it was past warrantee). The Eufy was $200 cheaper and had great reviews. The short of it was: I returned it in 2 weeks.I found that it did the poorest job of actually vacuuming, even in the boost mode. I have two labs and it left tangles all along the floor or simply pushed the hair into small dams. Then it got stuck under foot rests and sofas that the other robots navigated or avoided successfully. I know the manual warns against letting it go under couches, BUT THEN WHAT HOUSE IS IT DESIGNED FOR? If you have futons or couches or foot rests or TV stands with low clearance, forget it. It looks to me that this bot has no sense of height. Between poor vacuum power and getting stuck continuously, I returned it. We have the replacement Neato and are happy again.On the positive side, it was the quietest rob-vac I have tried.I really can't understand the overall positive reviews based on my experience.Floors were mostly wood with some thin carpets.